At a Glance
- Tasks: Lead the front of house team and create memorable guest experiences.
- Company: Join Celeste, a vibrant new restaurant in Notting Hill.
- Benefits: Competitive salary, gratuities, discounts, and 28 days holiday.
- Other info: Enjoy biannual celebrations and opportunities for career growth.
- Why this job: Be part of a passionate team in a fast-paced, stylish environment.
- Qualifications: 1-2 years experience in a supervisory role and a love for hospitality.
The predicted salary is between 47950 - 47950 £ per year.
Who are we?
Celesteis the newest property from the world of Estelle, sister to Maison Estelle in Mayfair and Estelle Manor in Oxfordshire.
Ameticulously restoredtownhouse, Celeste is opening invibrant Notting Hill, London.
A public Italian-American restaurant is located on the ground floor, complete with alfresco front terrace, elegant wrap around bar counter and a glazed conservatory in the rear.
Set on the first floor, our oak-panelled, Tokyo-influenced members’ bar evokes Art Deco grandeur, with a sculptural bar stretching beneath soaring windows.
Celeste’s second floor offers members an open kitchen-style pantry , serving Japanesedishes from the traditional robata, alongside delectable sushi and sashimi.
Tucked beneath the eaves, on Celeste’s third floor, ‘The Apartment’ is anideal spot for a private hosted occasion, with rustic beams,?reclaimedwooden floors and the spirit of an artist’s studio.
Join the team behind Notting Hill's newest neighbourhood destination.
Celeste , we believe great hospitality is personal.
Inspired by the warmth of a hosted home, our Italian-American restaurant is a place where guests come to linger over breakfast, long lunches, aperitivo and dinner, all delivered with genuine care and effortless style.
We're looking for a passionate
Floor Manager to lead from the front, creating memorable experiences for every guest while supporting and inspiring the team around you.
If you thrive in a fast-paced restaurant, love building relationships with guests and have a passion for exceptional service, we'd love to hear from you.
What you'll be doing
As a Floor Manager, you'll take ownership of your section, ensuring every service runs seamlessly from start to finish.
You'll
- Lead and inspire the front of house team throughout service.
- Deliver warm, intuitive and personalised hospitality.
- Host engaging pre-service briefings and set the team up for success.
- Manage table plans and guest flow to ensure a smooth and enjoyable experience.
- Support the day-to-day running of the restaurant alongside the management team.
- Assist with rota planning and floor operations while maintaining the highest service standards.
- Who we're looking for
You'll bring
- 1 to 2 years' experience in a Floor Manager or supervisory role within a premium restaurant.
- A passion for delivering exceptional guest experiences.
- Excellent knowledge of high-end food and beverage service.
- Confidence leading a team in a busy, quality-driven environment.
- Experience supporting with rota planning and day-to-day operations.
- A positive, hands-on approach and a genuine love for hospitality.
What's in it for you?
- The on-target earning potential for this role is
- £47,950 per annum , comprising a base salary of £34,950 , plus an estimated
£13,000 in gratuities and service charge.
Alongside a fantastic team and the opportunity to grow your career within Estelle Community, you'll enjoy:
- Biannual company celebrations, plus regular social events and sports clubs.
- Exclusive team rates and food & beverage discounts across the Ennismore collection.
- Your birthday off to celebrate however you choose.
- Complimentary meals on every shift.
- Pension, health cash plan and life assurance.
- 28 days' holiday, including bank holidays, increasing with length of service.
- Recommend a Friend bonus scheme.
- About gratuities & service charge
Gratuities and service charge are shared across the team and paid on a pro-rata basis, regardless of role.
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Floor Manager, Celeste employer: Maison Estelle
Estelle Manor is an exceptional employer, offering a vibrant work culture where your contributions are valued and celebrated. As a Waiter in The Billiards Room, you will enjoy a range of benefits including exclusive staff rates, biannual socials, and a supportive environment that prioritises your well-being and professional growth. With opportunities to engage in forums shaping the workplace and a commitment to maintaining high service standards, you'll find a rewarding career path in this stunning Oxfordshire retreat.
StudySmarter Expert Advice🤫
We think this is how you could land Floor Manager, Celeste
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Maison Estelle. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Maison Estelle
Don't be shy about reaching out to Maison Estelle directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Floor Manager, Celeste
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Maison Estelle and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Maison Estelle
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
