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- Tasks: Lead and manage the floor team, ensuring exceptional service and smooth operations.
- Company: Maison Estelle is an exclusive members club in a stunning Georgian townhouse in Mayfair.
- Benefits: Enjoy a vibrant work culture, flexible hours, and unique networking opportunities.
- Why this job: Join a dynamic team in a stylish environment that values personal connections and discretion.
- Qualifications: Previous experience in hospitality or management is preferred, along with strong leadership skills.
- Other info: This role offers a chance to be part of a new school club with old school values.
The predicted salary is between 36000 - 60000 £ per year.
Who are we? Maison Estelle is a private members club set in a Grade I-listed Georgian townhouse on Grafton Street, Mayfair. A hosted home, bringing people together that have plenty to say and nothing to prove. A new school club (no rules), with old school values of personalised service and discretion.
As a Floor Manager your primary function is to provide leadership, management, and oversee operations.
Floor Manager employer: Maison Estelle
Contact Detail:
Maison Estelle Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Floor Manager
✨Tip Number 1
Familiarise yourself with the unique culture of Maison Estelle. Understanding their emphasis on personalised service and discretion will help you demonstrate how your management style aligns with their values during interviews.
✨Tip Number 2
Network within the hospitality industry, especially in Mayfair. Attend local events or connect with professionals on platforms like LinkedIn to gain insights about the club and potentially get a referral.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully led teams in high-pressure environments. Highlighting your experience in managing staff and ensuring exceptional service will be crucial.
✨Tip Number 4
Research the latest trends in private members clubs and hospitality management. Being knowledgeable about current industry standards will show your commitment to excellence and innovation in the role.
We think you need these skills to ace Floor Manager
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and expectations of a Floor Manager at Maison Estelle. Tailor your application to highlight relevant experience in leadership and management.
Showcase Your Experience: In your CV and cover letter, emphasise your previous experience in hospitality or management roles. Use specific examples that demonstrate your ability to provide personalised service and lead a team effectively.
Craft a Compelling Cover Letter: Write a cover letter that reflects your personality and aligns with the values of Maison Estelle. Mention why you are drawn to their unique approach and how you can contribute to their vision of a hosted home.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application shows attention to detail, which is crucial for a Floor Manager role.
How to prepare for a job interview at Maison Estelle
✨Know the Venue
Familiarise yourself with Maison Estelle's unique atmosphere and values. Understanding the club's history and its commitment to personalised service will help you demonstrate your alignment with their ethos during the interview.
✨Showcase Leadership Skills
As a Floor Manager, you'll need to exhibit strong leadership qualities. Prepare examples from your past experiences where you've successfully led a team or managed a challenging situation, highlighting your ability to inspire and motivate others.
✨Emphasise Customer Service
Since the role revolves around providing exceptional service, be ready to discuss your approach to customer satisfaction. Share specific instances where you went above and beyond for a guest, showcasing your dedication to creating memorable experiences.
✨Prepare Questions
Interviews are a two-way street. Prepare thoughtful questions about the club's operations, culture, and expectations for the Floor Manager role. This not only shows your interest but also helps you assess if it's the right fit for you.
