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- Tasks: Provide exceptional service and support daily operations in a luxurious Club House.
- Company: Estelle Manor is a stunning rural retreat with restaurants, a spa, and a vibrant community.
- Benefits: Enjoy exclusive staff rates, biannual socials, and well-stocked colleague spaces.
- Why this job: Join a supportive culture that values your growth and celebrates your contributions.
- Qualifications: Looking for enthusiastic team players with excellent communication and organisational skills.
- Other info: Uniform provided and tailored by onsite seamstresses for a perfect fit.
The predicted salary is between 20000 - 30000 £ per year.
Estelle Manor is a rural retreat set on an 85-acre estate in Oxfordshire. The manor has four restaurants, an extraordinary 3,000 sq metre Roman-inspired spa - Eynsham Baths, 108 bedrooms and a gym with class studios and padel courts. Plus, there’s a kids’ club for the little ones and a workspace.
At Estelle, we prioritise your well-being and growth, offering a range of perks to enrich your experience:
- Exclusive staff rates, biannual socials, and Birthday Wheel surprises.
- Colleague spaces stocked with food, drinks and locally sourced coffee.
- Seasonal, daily stocked Smart Fridges with freshly prepared meals while on shift.
- Added protection of our pension, health cash plan and life assurance schemes.
- 28 days holiday, inclusive of bank holidays, which increases with length of service.
- Uniform provided, cleaned, and pressed.
- Onsite seamstresses to ensure your uniform is fitted and repaired.
As a Club House Attendant you will provide exceptional service to our members and guests by assisting them through their journey in this mixed space. Supporting the Host team with daily operations, stock management and recording of member preferences, as well as prioritising cleanliness throughout the Club House, you will ensure a luxurious guest experience is carried out as a standard, always striving to provide a personal and exceptional member experience, utilising and developing previous knowledge of health and wellness.
We are looking for someone who:
- Takes responsibility and initiative to explore issues and generate new ideas with creative thinking.
- Has excellent communication skills and is comfortable talking to colleagues, senior management and being front of house building relationships with our members and guests.
- Is an enthusiastic team player with a positive mindset and hugely charismatic.
- Possesses excellent interpersonal, time management and organisational skills.
- Is passionate about delivering exceptional guest experience with keen attention to detail.
Club House Attendant employer: Maison Estelle
Contact Detail:
Maison Estelle Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Club House Attendant
✨Tip Number 1
Familiarise yourself with Estelle Manor's offerings, especially the spa and dining options. This knowledge will help you engage with guests and demonstrate your enthusiasm for the role during any interactions.
✨Tip Number 2
Showcase your communication skills by practicing how to introduce yourself and discuss your previous experiences in hospitality. Being able to articulate your passion for guest service can set you apart from other candidates.
✨Tip Number 3
Network with current or former employees of Estelle Manor if possible. They can provide insights into the company culture and expectations, which can be invaluable when preparing for interviews.
✨Tip Number 4
Demonstrate your initiative by thinking of creative ideas that could enhance the guest experience at the Club House. Bringing these suggestions to the interview can show your proactive approach and genuine interest in the role.
We think you need these skills to ace Club House Attendant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and skills required for the Club House Attendant position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Personalised Cover Letter: Write a cover letter that reflects your enthusiasm for the role and the company. Mention specific aspects of Estelle Manor that resonate with you, such as their commitment to well-being and exceptional guest experiences.
Highlight Relevant Experience: In your CV, emphasise any previous roles in hospitality or customer service. Showcase your communication skills, teamwork, and any experience related to health and wellness, as these are key for the Club House Attendant role.
Proofread Your Application: Before submitting, thoroughly proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for providing an exceptional guest experience.
How to prepare for a job interview at Maison Estelle
✨Show Your Passion for Guest Experience
Make sure to express your enthusiasm for providing exceptional service. Share specific examples from your past experiences where you went above and beyond to ensure a guest's satisfaction.
✨Demonstrate Your Communication Skills
Since the role requires excellent communication, prepare to discuss how you've effectively interacted with colleagues and guests in previous positions. Highlight any situations where you built strong relationships or resolved conflicts.
✨Emphasise Teamwork and Initiative
Estelle Manor values team players who take initiative. Be ready to talk about times when you collaborated with others to achieve a common goal or took the lead on a project to improve operations.
✨Highlight Your Attention to Detail
Given the focus on cleanliness and member preferences, provide examples that showcase your keen attention to detail. Discuss how you ensure high standards in your work and how this contributes to a luxurious guest experience.
