At a Glance
- Tasks: Shape luxury retail strategies and collaborate on exciting projects across various product categories.
- Company: Join a vibrant community focused on premium brands and exceptional customer experiences.
- Benefits: Hybrid working, travel opportunities, and a chance to influence luxury retail.
- Other info: Work closely with creative leaders and enjoy excellent career growth opportunities.
- Why this job: Be at the forefront of luxury retail, influencing trends and building relationships with top brands.
- Qualifications: Four years' buying experience in premium retail and strong analytical skills.
The predicted salary is between 45000 - 55000 £ per year.
We're looking for an experienced Retail Buyer with a passion for premium and luxury brands to help shape the retail proposition across the Estelle Community.
Working closely in supporting our Creative Director and alongside our Buying Director, you'll play a key role in developing and delivering seasonal buying strategies across womenswear, menswear, jewellery, accessories, homeware, beauty and wellness, and children's accessories.
This is an exciting opportunity to influence a growing luxury retail offer, bringing exceptional brands and products to life for our members and guests.
This is a commercially focused role that blends buying, supplier management and project delivery.
Alongside analysing trading performance, negotiating with brands, managing purchasing and overseeing logistics for Estelle Manor’s multi-brand concept store, The Muse, you'll collaborate closely with Marketing, Retail Operations and other departments to deliver new product launches and retail initiatives.
You'll also take ownership of a variety of project management activities, coordinating supplier relationships, and delivering cross-functional projects that enhance the wider guest and member experience.
Travel is an important part of the role.
You'll regularly attend buying appointments and industry events, including up to four buying trips to Paris each year to coincide with Paris Fashion Week and key supplier meetings.
We're looking for someone who brings
- At least four years' buying experience within a premium or luxury multi-brand retailer or e-commerce business.
- Strong commercial judgement, analytical capability and an instinct for emerging trends.
- Excellent organisational and project management skills, with the ability to manage multiple priorities simultaneously.
- Proven experience negotiating and building long‑term relationships with premium brands and suppliers.
- Outstanding communication skills and the confidence to influence stakeholders across multiple teams.
- A collaborative mindset, balancing creativity with commercial thinking to deliver exceptional commercial outcomes.
- The flexibility to thrive in a varied role that extends beyond traditional buying responsibilities.
Based at our London office, the role follows a hybrid working pattern, with four days each week working alongside colleagues in person and one day working remotely.
This is a unique opportunity to work closely with senior creative leadership, influence the future direction of a distinctive luxury retail offer, and contribute to projects that extend far beyond buying alone.
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Retail Buyer in City of Westminster employer: Maison Estelle
Estelle Manor is an exceptional employer, offering a vibrant work culture where your contributions are valued and celebrated. As a Waiter in The Billiards Room, you will enjoy a range of benefits including exclusive staff rates, biannual socials, and a supportive environment that prioritises your well-being and professional growth. With opportunities to engage in forums shaping the workplace and a commitment to maintaining high service standards, you'll find a rewarding career path in this stunning Oxfordshire retreat.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Buyer in City of Westminster
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Maison Estelle, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Maison Estelle!
We think you need these skills to ace Retail Buyer in City of Westminster
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Maison Estelle, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Maison Estelle and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Maison Estelle that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Maison Estelle
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
