At a Glance
- Tasks: Create exceptional experiences for guests and enhance their enjoyment.
- Company: Join Estelle, a vibrant nightlife destination with a focus on well-being.
- Benefits: Enjoy exclusive staff rates, bi-annual socials, and free meals during shifts.
- Other info: Flexible full-time or part-time hours available, with opportunities for career advancement.
- Why this job: Be part of a supportive team that values your growth and celebrates your contributions.
- Qualifications: Passion for hospitality, excellent communication, and strong time-management skills.
The predicted salary is between 12 - 15 € per hour.
What’s in it for you? At Estelle, we prioritise your well-being and growth, offering a range of perks to enrich your experience. Enjoy exclusive staff rates and bi-annual socials. Nurture your well-being with stocked colleague spaces and staff food. Engage in forums shaping The Estelle Way. Join us for a fulfilling journey where you are valued, supported, and celebrated. Here at Estelle, we want to create a unified culture and sense of belonging across both Estelle Manor and Maison Estelle.
We have a range of perks and benefits at your fingertips:
- Bi-annual company socials plus smaller social and sports groups.
- Exclusive staff rates and F&B discounts across Ennismore brand.
- Birthday day off.
- Goes without saying, but we will feed you during your shift.
- Added protection of our pension, health cash plan and life assurance schemes.
- 28 days holiday, inclusive of bank holidays, which increase with length of service.
- Recommend-a-friend bonus scheme.
Roles available:
- Cocktail Waiter
- Bartender
- Host
- Runner
Hours: Full Time or Part Time contracts available. Opening hours are Weds – Sat from 6pm – 3am.
What you will do: The key responsibilities for this role will include but are not limited to:
- Creating an exceptional experience for members and their guests.
- Up-selling products in a subtle and conversational manner as appropriate.
- Taking accurate food and drinks orders, using our till system, ordering slips or by memorisation as appropriate.
- Removing dirty items from tables to avoid clutter in a timely manner.
- Feeling empowered to make decisions that will enhance the member experience or defuse any complaints which may arise.
- Being an ambassador for Maison Estelle as well as embodying our values and commitment to our teams both at work and when not.
- Demonstrating a positive and proactive approach to work.
- Continuously improving service by communicating and assisting individuals to understand and anticipate member needs.
Who we are looking for:
- Excellent time-management skills; comfortable prioritising what is important during busy periods.
- Obsessive about attention to detail.
- Excellent communication skills and comfortable talking to colleagues, senior management, and engaging with members.
- A genuine passion for hospitality and hosting.
Nightlife Opportunities – Waiters / Hosts in City of Westminster employer: Maison Estelle
At Estelle, we are dedicated to fostering a vibrant and inclusive work environment where your well-being and professional growth are our top priorities. With a range of benefits including exclusive staff rates, generous holiday allowances, and a supportive culture that celebrates teamwork and individual contributions, you will find a fulfilling career in the heart of the nightlife scene. Join us at Estelle Manor and Maison Estelle, where every team member is valued and empowered to create exceptional experiences for our guests.
StudySmarter Expert Advice🤫
We think this is how you could land Nightlife Opportunities – Waiters / Hosts in City of Westminster
✨Tip Number 1
Get to know the venue! Before your interview, pop by Estelle and soak up the atmosphere. Chat with staff if you can; it shows you're genuinely interested and helps you understand the vibe.
✨Tip Number 2
Practice your people skills! Since this role is all about creating exceptional experiences, think of a few scenarios where you’ve gone above and beyond for someone. Share these stories during your chat!
✨Tip Number 3
Show off your passion for hospitality! When you apply through our website, let your enthusiasm shine through. Talk about why you love hosting and how you can contribute to the Estelle experience.
✨Tip Number 4
Be proactive in your follow-up! After your interview, drop a quick thank-you note. It’s a nice touch that keeps you on their radar and shows you’re keen on the role.
We think you need these skills to ace Nightlife Opportunities – Waiters / Hosts in City of Westminster
Some tips for your application 🫡
Show Your Passion for Hospitality:When you're writing your application, let your love for hospitality shine through! Share experiences that highlight your enthusiasm for creating memorable moments for guests. We want to see that you genuinely care about making every visit special.
Tailor Your Application:Make sure to customise your application for the role at Estelle. Use keywords from the job description and relate your skills to what we’re looking for. This shows us that you’ve done your homework and are really interested in joining our team.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the role. Highlight your relevant experience and skills without going off on tangents.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy and straightforward – just a few clicks and you’re done!
How to prepare for a job interview at Maison Estelle
✨Know the Company Culture
Before your interview, take some time to research Estelle's values and culture. Understanding their commitment to well-being and community will help you align your answers with what they’re looking for. Show that you’re not just interested in the job, but also in being part of their unified culture.
✨Showcase Your Hospitality Passion
During the interview, express your genuine passion for hospitality. Share specific examples from your past experiences where you created exceptional guest experiences or handled difficult situations. This will demonstrate that you embody the values Estelle is looking for in a candidate.
✨Master the Art of Communication
Since excellent communication skills are key for this role, practice articulating your thoughts clearly and confidently. Be prepared to discuss how you would engage with members and colleagues, and how you can contribute to a positive atmosphere at Estelle.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to prioritise during busy periods. Think of examples where you’ve successfully managed multiple tasks or diffused complaints. This will show that you can handle the fast-paced environment at Estelle.
