At a Glance
- Tasks: Lead wine operations and deliver exceptional service for our exclusive members.
- Company: Maison Estelle, a unique private members' club in Mayfair.
- Benefits: Competitive salary, gratuities, exclusive staff rates, and wellness perks.
- Other info: Enjoy biannual socials, birthday off, and a supportive work culture.
- Why this job: Join a vibrant team and elevate your sommelier skills in a luxurious setting.
- Qualifications: WSET Level 3 or Diploma and 4 years of luxury hospitality experience.
The predicted salary is between 57370 - 57370 £ per year.
Who are we?
Maison Estelle is a private members' club set in a Grade I-listed Georgian townhouse on Grafton Street, Mayfair.
A 'hosted home', bringing people together that have plenty to say and nothing to prove.
A new school club (no rules), with old school values of personalised service and discretion.
We are recruiting for an
Deputy Head Sommelier for our members club in a grade I listed townhouse in Mayfair.
As the
Deputy Head Sommelier , your primary function is to support the Head Sommelier in leading and managing the wine operations across all areas within the club.
You will play a key role in the delivery of excellent wine service for Maison Estelle members, ensuring consistency and quality while mentoring the sommelier team.
You will deputise for the Head Sommelier in their absence, uphold service standards, assist in team development, and help oversee stock management and wine-related events.
This is a proactive, service focused role that requires strong leadership and in-depth wine knowledge.
As a
Deputy Head Sommelier you will be responsible for
- Supporting the Head Sommelier in managing the day-to-day operations and activities within the wine areas, ensuring a consistently high level of service is delivered to members.
- Supervising wine preparation and presentation to ensure all offerings meet Maison Estelle's standards of quality and consistency.
- Assisting with creating and managing rotas for the sommelier team in accordance with labour budgets and business needs.
- Supporting the Head Sommelier with reviewing sales performance, beverage costs and GP targets.
- Leading the sommelier team during service and setting a professional example with regard to punctuality, behaviour, hygiene, and overall conduct.
- Assisting with the development and maintenance of the wine list, including wine sourcing, pricing, and contributing to programming and events.
- Acting as the point of contact in the absence of the Head Sommelier, ensuring service continuity and team coordination.
- Maintaining the cleanliness and organisation of all wine service areas, including FF&E, glassware, silverware, and equipment.
- Handling member concerns or complaints related to wine with professionalism and ensuring positive outcomes.
- Supporting in achieving department budgets and targets including wine costs, sales, and labour efficiency.
- Helping train and develop junior sommeliers and F&B colleagues in wine knowledge and service techniques.
WHO WE ARE LOOKING FOR
- WSET Level 3 or Diploma
- At least 4 years proven experience in a Sommelier role within a luxury / lifestyle hospitality business.
- Excellent time-management skills; comfortable prioritising what is important during busy periods.
- Obsessive about wine
- You are an inspiring leader who relishes taking responsibility for running the Wine department.
- A balance between a methodical and process-driven approach and flexibility and creativity when it comes to meeting deadlines and finding solutions.
- Excellent communication skills and comfortable talking to colleagues, senior management, and coming front of house to talk to members.
- A genuine passion for hospitality and hosting.
What’s in it for you?
The on target earning potential for this role is £57,370 per annum - comprising a base salary of £38,650, plus a qualified estimate of £18,720 in gratuities and service charge.*At Estelle, we prioritize your well-being and growth, offering a range of perks to enrich your experience:
At Estelle , we prioritise your well-being and growth, offering a range of perks to enrich your experience.
Enjoy exclusive staff rates and biannual socials.
Nurture your well-being with stocked colleague spaces and staff food.
Engage in forums shaping The Estelle Way.
Join us for a fulfilling journey where you are valued , supported , and celebrated .
Here at Estelle, we want to create a unified culture and sense of belonging across both Estelle Manor and Maison Estelle. We have a range of perks and benefits at your fingertips:
- Biannual company socials plus smaller social and sports groups.
- Exclusive staff rates and F&B discounts across Ennismore brand.
- Birthday day off
- Goes without saying, but we will feed you during your shift.
- Added protection of our pension, health cash plan and life assurance schemes.
- 28 days holiday, inclusive of bank holidays, which increases with length of service.
- Recommend-a-friend bonus scheme.
- #J-18808-Ljbffr
Deputy Head Sommelier in City of Westminster employer: Maison Estelle
Estelle Manor is an exceptional employer, offering a vibrant work culture where your contributions are valued and celebrated. As a Waiter in The Billiards Room, you will enjoy a range of benefits including exclusive staff rates, biannual socials, and a supportive environment that prioritises your well-being and professional growth. With opportunities to engage in forums shaping the workplace and a commitment to maintaining high service standards, you'll find a rewarding career path in this stunning Oxfordshire retreat.
StudySmarter Expert Advice🤫
We think this is how you could land Deputy Head Sommelier in City of Westminster
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Maison Estelle. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Maison Estelle
Don't be shy about reaching out to Maison Estelle directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Deputy Head Sommelier in City of Westminster
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Maison Estelle and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Maison Estelle
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
