At a Glance
- Tasks: Lead a dynamic team to create unforgettable dining experiences for our exclusive members.
- Company: Join Maison Estelle, a unique private members' club in the heart of Mayfair.
- Benefits: Enjoy biannual socials, exclusive discounts, and a birthday day off!
- Other info: Flexible hours with excellent career development opportunities in a supportive environment.
- Why this job: Be part of a vibrant culture that values your growth and well-being.
- Qualifications: Experience in luxury food and beverage management and a passion for hospitality.
The predicted salary is between 24750 - 30250 £ per year.
Who are we?
Maison Estelle is a private members' club set in a Grade I-listed Georgian townhouse on Grafton Street, Mayfair.
A 'hosted home', bringing people together that have plenty to say and nothing to prove.
A new school club (no rules), with old school values of personalised service and discretion.
What's in it for you?
At Estelle , we prioritise your well-being and growth, offering a range of perks to enrich your experience.
Enjoy exclusive staff rates and biannual socials.
Nurture your well-being with stocked colleague spaces and staff food.
Engage in forums shaping The Estelle Way.
Join us for a fulfilling journey where you are valued , supported , and celebrated .
Here at Estelle, we want to create a unified culture and sense of belonging across both Estelle Manor and Maison Estelle. We have a range of perks and benefits at your fingertips:
- Biannual company socials plus smaller social and sports groups.
- Exclusive staff rates and F&B discounts across Ennismore brand.
- Birthday day off
- Goes without saying, but we will feed you during your shift.
- Added protection of our pension, health cash plan and life assurance schemes.
- 28 days holiday, inclusive of bank holidays, which increases with length of service.
- Recommend-a-friend bonus scheme.
WHAT YOU WILL DO
- The key responsibilities for this role will include but are not limited to:
- Managing the day-to-day operations and activities within the F&B area ensuring the team deliver an exceptional hosted experience for our members.
- Provide direction to the restaurant team during service.
- Lead the team by example, adopting a hands-on approach and a can-do attitude
- Make sure the restaurant is set up and closed accurately and on time; cleaned, restocked and all mise-en-place is prepared and ready on time.
- Maintain a thorough working knowledge of the entire restaurant menu.
- To proactively manage any member complaints ensuring we follow up so that our members and their guests leave happy with a positive dining experience and lasting impression.
- Help to achieve budgeted food and drink cost, sales, stock, labour costs and profitability.
To be aware of our members who are drinking and / dining with us and ensure the bar team personally tailor their service appropriately.
- To be an ambassador for the club as well as someone who embodies our values and commitment to our teams both when at work and when not.
- To offer strong leadership, mentoring, and guidance to your team.
- To empower and mentor your team, nurturing a strong teamwork ethic
- Oversee creation and development of all training for your team and make sure all colleagues attend training.
- Support and answer questions and provide assistance to stakeholders, management and members as needed.
- Assist all members of the F&B team to perform their roles, by providing training, solving problems, and removing obstacles.
WHO WE ARE LOOKING FOR
- Proven experience managing the food and beverage departments in a luxury / lifestyle food and beverage operation.
- You are an inspiring leader who relishes taking responsibility for running food and beverage teams and departments.
- Confident in using purchasing, health and safety and food safety, payroll and rota systems.
- Stays up to date with current food and beverage trends and best practices.
- Must be able to work flexibly including evenings and weekends due to the operational hours of the club.
- Excellent communication skills and comfortable talking to colleagues, senior management and being front of house building relationships with our members.
- A genuine passion for hospitality and hosting.
Assistant Restaurant Manager employer: Maison Estelle
At Maison Estelle, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values personalised service and discretion. Located in the heart of Mayfair, our private members club provides unique opportunities for professional growth and development, ensuring that our team members thrive in a supportive environment. Join us to be part of a dynamic team where your contributions are valued and celebrated.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Restaurant Manager
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Maison Estelle. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Maison Estelle
Don't be shy about reaching out to Maison Estelle directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Assistant Restaurant Manager
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Maison Estelle and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Maison Estelle
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
