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- Tasks: Coordinate wholesale orders and manage new product launches in a dynamic luxury fragrance environment.
- Company: Join Maison Crivelli, a fast-growing French luxury fragrance brand with a spirit of adventure.
- Benefits: Gain hands-on experience in a vibrant industry with opportunities for growth and development.
- Why this job: Be part of an entrepreneurial journey in the exciting world of luxury fragrances.
- Qualifications: 1-2 years in wholesale or commercial roles, strong organisational skills, and a proactive mindset.
- Other info: Work in a collaborative team and enjoy a creative, fast-paced atmosphere.
The predicted salary is between 30000 - 40000 ÂŁ per year.
“Perfume is a living experience.” —Thibaud Crivelli, Founder. Maison Crivelli is a French luxury fragrance Maison created to surprise, delight and offer a multi-sensorial experience for all fragrance explorers around the world. With a constant spirit of adventure, the Maison partners with the best perfumers to propose disruptive fragrances which surprise and invite to lose one’s bearings. Present in 50 countries and over 600 points of sale, the Maison is one of the fastest growing in the category. The UK subsidiary is two years old, and this is the perfect time to join a fast-paced, hyper growth and truly entrepreneurial adventure.
Scope
Reporting into the Commercial Manager, this position is a hands-on day to day cross functional support role.
Main Accountabilities
- Wholesale Management
- Wholesale Order coordination
- Collect, enter and validate customer POs on the system
- Check pricing accuracy, quantities, and stock availability
- Coordinate order preparation with the warehouse and confirmations with customers
- Monitor wholesale order shipments from preparation to delivery
- Handle disputes and service issues (delays, discrepancies, non conformity)
- Review invoices vs. orders prior to finance validation
- Review and validate internally all wholesale chargebacks
- Investigate all chargebacks with finance and 3PL partner, ensuring dispute submission and resolution tracking
- Track chargebacks and support corrective actions to improve processes moving forward
- Coordinate and receipt merchandising team to ensure orders are placed within timings and reflective of launch plans and stock cover KPIs
- Responsible for the creation and submission of new line forms for all new launches
- Manage any SKU switches with the retailer merchandising team
- Be responsible for the end-to-end process of any retailer stock returns (for damaged items, customer returns, aged stock…) ensuring all communication between retailer, Maison Crivelli retail teams, 3PL and finance teams is completed
- Coordinate with the retail and marketing team all new launch and promotional activity NSV orders
- Organize all training gifts and incentive sourcing in line with the agreed plans
- Reviews & Submit monthly purchase orders to HQ based on demand/sales forecast
- Track order confirmations and lead times
- Maintain accurate order logs and documentation
- Creates inbound PO on WMS
- Liaise with freight forwarders to arrange international and domestic shipments
- Monitor shipping timelines and ensure customs clearance
- Communicate shipment status to internal stakeholders
- Maintains master data on WMS and Financial platforms
- Creates all new SKU on WMS and Financial platform
- Coordinate with warehouse on stock transfers, special packing, or urgent dispatches
- Resolve inventory discrepancies
- Support cycle counts or stocktakes with admin documentation
- Weekly sell out reporting coordination, ensuring all information received by the retailer and inputted to main internal database.
- Weekly sell in reporting
- Support with stock cover in trade analysis
- Maintain UK master data with all retailer SKU codes and corresponding internal codes
Skills & Experiences
- 1 to 2 years experience in a wholesale business
- Experience in a commercial / sales function with multiple B2B clients and with handling end to end wholesale orders cycles
- Understanding of UK beauty retailers and department stores
- Computer literate and proficiency with MC applications PPT, Excel, Word and Outlook
- Intermittent excel skills (formulas, VLOOKUPs, pivot tables, basic data analysis)
- Excellent time management skills with ability to prioritise workload
- Excellent planning and organisational skills
- A proactive approach and the ability to build strong internal and external relationships
- Commercially aware with the ability to analyse information and offer recommendations
- Self-motivated, passionate individual with can do attitude and entrepreneurial growth mindset
- Excellent written and verbal communication skills
Wholesale & Launch Coordinator (Luxury Fragrances) employer: Maison Crivelli
Contact Detail:
Maison Crivelli Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Wholesale & Launch Coordinator (Luxury Fragrances)
✨Tip Number 1
Network like a pro! Get out there and connect with people in the luxury fragrance industry. Attend events, join online forums, and don’t be shy to reach out on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show your passion for fragrances! When you get the chance to chat with potential employers, share your love for the industry and any relevant experiences. This will help you stand out as someone who truly cares about the role.
✨Tip Number 3
Prepare for interviews by researching the company and its products. Familiarise yourself with Maison Crivelli’s unique offerings and be ready to discuss how your skills can contribute to their growth. This shows you’re not just another candidate!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us. Let’s make this happen together!
We think you need these skills to ace Wholesale & Launch Coordinator (Luxury Fragrances)
Some tips for your application 🫡
Show Your Passion for Fragrance: When writing your application, let your love for luxury fragrances shine through! Share any personal experiences or insights that connect you to the world of perfumes. We want to see your enthusiasm for the industry!
Tailor Your Application: Make sure to customise your CV and cover letter for the Wholesale & Launch Coordinator role. Highlight relevant experience in wholesale management and your understanding of the UK beauty market. We appreciate when candidates take the time to align their skills with our needs.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon unless it’s relevant to the role. We value effective communication, so make sure your written skills are on display!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Maison Crivelli
✨Know Your Fragrance
Before the interview, dive deep into the world of luxury fragrances. Familiarise yourself with Maison Crivelli's unique offerings and their approach to scent. This knowledge will not only impress your interviewers but also show your genuine interest in the brand.
✨Master the Order Cycle
Brush up on your understanding of the wholesale order cycle, especially in a B2B context. Be ready to discuss your experience with order coordination, handling disputes, and managing stock levels. Use specific examples from your past roles to demonstrate your expertise.
✨Excel Skills are Key
Since the role requires proficiency in Excel, make sure you can confidently discuss your skills with formulas, VLOOKUPs, and pivot tables. Consider preparing a quick example or two that showcases how you've used these skills to solve problems or streamline processes in previous jobs.
✨Show Your Proactive Side
The ideal candidate for this role is self-motivated and proactive. Think of instances where you've taken the initiative to improve processes or build relationships. Sharing these stories will highlight your entrepreneurial mindset and fit for the fast-paced environment at Maison Crivelli.