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- Tasks: Support the commercial team in managing wholesale orders and coordinating launches.
- Company: Join Maison Crivelli, a fast-growing luxury fragrance brand with a spirit of adventure.
- Benefits: Gain hands-on experience in a dynamic environment with growth opportunities.
- Why this job: Be part of an entrepreneurial journey in the exciting world of luxury fragrances.
- Qualifications: 1-2 years in wholesale, strong organisational skills, and a proactive mindset.
- Other info: Collaborate with a passionate team and develop your career in the beauty industry.
The predicted salary is between 30000 - 42000 £ per year.
Maison Crivelli is a French luxury fragrance Maison created to surprise, delight and offer a multi-sensorial experience for all fragrance explorers around the world. With a constant spirit of adventure, the Maison partners with the best perfumers to propose disruptive fragrances which surprise and invite to lose one’s bearings. Present in 50 countries and over 600 points of sale, the Maison is one of the fastest growing in the category. The UK subsidiary is two years old, and this is the perfect time to join a fast-paced, hyper growth and truly entrepreneurial adventure.
Scope
Reporting into the Commercial Manager, this position is a hands-on day to day cross functional support role.
Main Accountabilities
- Wholesale Management
- Wholesale Order coordination
- Collect, enter and validate customer POs on the system
- Check pricing accuracy, quantities, and stock availability
- Coordinate order preparation with the warehouse and confirmations with customers
- Monitor wholesale order shipments from preparation to delivery
- Handle disputes and service issues (delays, discrepancies, non conformity)
- Review invoices vs. orders prior to finance validation
- Wholesale chargeback coordination
- Review and validate internally all wholesale chargebacks
- Investigate all chargebacks with finance and 3PL partner, ensuring dispute submission and resolution tracking
- Track chargebacks and support corrective actions to improve processes moving forward
- Coordinate and receipt merchandising team to ensure orders are placed within timings and reflective of launch plans and stock cover KPIs
- Responsible for the creation and submission of new line forms for all new launches
- Manage any SKU switches with the retailer merchandising team
- Be responsible for the end-to-end process of any retailer stock returns (for damaged items, customer returns, aged stock…) ensuring all communication between retailer, Maison Crivelli retail teams, 3PL and finance teams is completed
- Coordinate with the retail and marketing team all new launch and promotional activity NSV orders
- Organize all training gifts and incentive sourcing in line with the agreed plans
- Monthly stock replenishment
- Reviews & Submit monthly purchase orders to HQ based on demand/sales forecast
- Track order confirmations and lead times
- Maintain accurate order logs and documentation
- Creates inbound PO on WMS
- Liaise with freight forwarders to arrange international and domestic shipments
- Monitor shipping timelines and ensure customs clearance
- Communicate shipment status to internal stakeholders
- Maintains master data on WMS and Financial platforms
- Creates all new SKU on WMS and Financial platform
- Coordinate with warehouse on stock transfers, special packing, or urgent dispatches
- Resolve inventory discrepancies
- Support cycle counts or stocktakes with admin documentation
- Weekly sell out reporting coordination, ensuring all information received by the retailer and inputted to main internal database.
- Weekly sell in reporting
- Support with stock cover in trade analysis
- Maintain UK master data with all retailer SKU codes and corresponding internal codes
Skills & Experiences
- 1 to 2 years experience in a wholesale business
- Experience in a commercial / sales function with multiple B2B clients and with handling end to end wholesale orders cycles
- Understanding of UK beauty retailers and department stores
- Computer literate and proficiency with MC applications PPT, Excel, Word and Outlook
- Intermittent excel skills (formulas, VLOOKUPs, pivot tables, basic data analysis)
- Excellent time management skills with ability to prioritise workload
- Excellent planning and organisational skills
- A proactive approach and the ability to build strong internal and external relationships
- Commercially aware with the ability to analyse information and offer recommendations
- Self-motivate, passionate individual with can do attitude and entrepreneurial growth mindset
- Excellent written and verbal communication skills
- Curious and team player attitude
Commercial Assistant in London employer: Maison Crivelli
Contact Detail:
Maison Crivelli Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Commercial Assistant in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those connected to Maison Crivelli. Attend events, join online forums, and don’t be shy about sliding into DMs. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its products. Familiarise yourself with their fragrances and understand what makes them unique. This will show your passion and help you stand out as a candidate who truly gets the brand.
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills align with the role of Commercial Assistant. Highlight your experience in wholesale management and your ability to handle multiple B2B clients. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Maison Crivelli adventure. Let’s make it happen!
We think you need these skills to ace Commercial Assistant in London
Some tips for your application 🫡
Show Your Passion for Fragrance: When you're writing your application, let your love for fragrances shine through! Share any experiences or stories that highlight your enthusiasm for the beauty industry and how it aligns with our mission at Maison Crivelli.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Commercial Assistant role. Highlight relevant experience in wholesale management and your understanding of UK beauty retailers to show us you’re the perfect fit!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and bullet points where necessary to make it easy for us to see your skills and experiences that match the job description.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Maison Crivelli
✨Know Your Fragrance
Before the interview, dive into the world of Maison Crivelli. Familiarise yourself with their unique fragrances and the brand's ethos. This will not only show your genuine interest but also help you connect your experiences to their values during the conversation.
✨Master the Numbers
Since the role involves handling orders and stock management, brush up on your Excel skills. Be ready to discuss how you've used formulas, VLOOKUPs, or pivot tables in past roles. You might even want to prepare a few examples of how you’ve improved processes through data analysis.
✨Show Your Proactive Side
The job requires a proactive approach, so think of instances where you took the initiative in previous roles. Whether it was resolving a customer issue or streamlining an order process, be prepared to share these stories to demonstrate your entrepreneurial mindset.
✨Build Relationships
This position is all about collaboration. Think of examples where you successfully built relationships with internal teams or external clients. Highlight your communication skills and how they helped you navigate challenges, as this will resonate well with the company's focus on teamwork.