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- Tasks: Support the commercial team in managing wholesale orders and coordinating new product launches.
- Company: Join Maison Crivelli, a fast-growing luxury fragrance brand with a spirit of adventure.
- Benefits: Gain hands-on experience in a dynamic environment with opportunities for growth.
- Why this job: Be part of an entrepreneurial journey in the exciting world of luxury fragrances.
- Qualifications: Strong organisational skills and a passion for the beauty industry.
- Other info: Perfect opportunity for high school and college students looking to kickstart their careers.
The predicted salary is between 24000 - 36000 ÂŁ per year.
“Perfume is a living experience.” —Thibaud Crivelli, Founder. Maison Crivelli is a French luxury fragrance Maison created to surprise, delight and offer a multi-sensorial experience for all fragrance explorers around the world. With a constant spirit of adventure, the Maison partners with the best perfumers to propose disruptive fragrances which surprise and invite to lose one’s bearings. Present in 50 countries and over 600 points of sale, the Maison is one of the fastest growing in the category. The UK subsidiary is two years old, and this is the perfect time to join fast paced, hyper growth and truly entrepreneurial adventure.
Scope
Reporting into the Commercial Manager, this position is a hands-on day to day cross functional support role.
Main Accountabilities
- Wholesale Management
- Wholesale Order coordination
- Collect, enter and validate customer POs on the system
- Check pricing accuracy, quantities, and stock availability
- Coordinate order preparation with the warehouse and confirmations with customers
- Monitor wholesale order shipments from preparation to delivery
- Handle disputes and service issues (delays, discrepancies, non conformity)
- Review invoices vs. orders prior to finance validation
- Review and validate internally all wholesale chargebacks
- Investigate all chargebacks with finance and 3PL partner, ensuring dispute submission and resolution tracking
- Track chargebacks and support corrective actions to improve processes moving forward
- Coordinate and receipt merchandising team to ensure orders are placed within timings and reflective of launch plans and stock cover KPIs
- Responsible for the creation and submission of new line forms for all new launches
- Manage any SKU switches with the retailer merchandising team
- Be responsible for the end-to-end process of any retailer stock returns (for damaged items, customer returns, aged stock…) ensuring all communication between retailer, Maison Crivelli retail teams, 3PL and finance teams is completed
- Coordinate with the retail and marketing team all new launch and promotional activity
- Organize all training gifts and incentive sourcing in line with the agreed plans
- Monthly stock replenishment Reviews
Commercial Assistant employer: Maison Crivelli
Contact Detail:
Maison Crivelli Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Commercial Assistant
✨Tip Number 1
Network like a pro! Reach out to people in the fragrance industry, especially those connected to Maison Crivelli. A friendly chat can open doors and give you insights that a job description just can't.
✨Tip Number 2
Prepare for interviews by diving deep into the brand's story and values. Show us how your passion for fragrances aligns with our mission to surprise and delight customers. Authenticity goes a long way!
✨Tip Number 3
Don’t just wait for job openings—create your own opportunities! If you see a gap where you could add value, pitch your ideas directly to us. We love entrepreneurial spirits who take initiative.
✨Tip Number 4
Apply through our website for a smoother process. It shows you're serious about joining our adventure and helps us keep track of your application better. Plus, we love seeing candidates who are proactive!
We think you need these skills to ace Commercial Assistant
Some tips for your application 🫡
Show Your Passion for Fragrance: When writing your application, let your love for fragrances shine through! Share any personal experiences or insights that connect you to the world of scents. We want to see your enthusiasm for what we do at Maison Crivelli.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Commercial Assistant role. Highlight relevant experience in wholesale management and operations. We appreciate when candidates take the time to align their skills with our needs!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We value clarity, so make it easy for us to see why you’re a great fit for the team!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Maison Crivelli
✨Know Your Fragrance Basics
Before the interview, brush up on your knowledge of fragrances and the luxury market. Understand what makes Maison Crivelli unique and be ready to discuss their disruptive approach to scents. This will show your genuine interest in the brand and its mission.
✨Master the Order Management Process
Familiarise yourself with wholesale order management processes. Be prepared to discuss how you would handle order coordination, pricing accuracy, and stock availability. Having specific examples from past experiences can really set you apart.
✨Show Your Problem-Solving Skills
Think of scenarios where you've dealt with disputes or service issues in previous roles. Be ready to share how you resolved these challenges, especially in a fast-paced environment. This will demonstrate your ability to thrive under pressure.
✨Highlight Your Teamwork Experience
Since this role involves cross-functional support, be sure to highlight your experience working with different teams. Share examples of how you’ve collaborated with merchandising, finance, or marketing teams to achieve common goals. This will showcase your adaptability and communication skills.