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For Companies At a Glance
- Tasks: Support the commercial team in managing wholesale orders and coordinating launches.
- Company: Join Maison Crivelli, a fast-growing luxury fragrance brand with a spirit of adventure.
- Benefits: Gain hands-on experience in a dynamic environment with growth opportunities.
- Why this job: Be part of an entrepreneurial journey in the exciting world of luxury fragrances.
- Qualifications: 1-2 years in wholesale, strong organisational skills, and a proactive mindset.
- Other info: Collaborate with a passionate team and develop your career in the beauty industry.
The predicted salary is between 28800 - 43200 £ per year.
Maison Crivelli is a French luxury fragrance Maison created to surprise, delight and offer a multi-sensorial experience for all fragrance explorers around the world. With a constant spirit of adventure, the Maison partners with the best perfumers to propose disruptive fragrances which surprise and invite to lose one’s bearings. Present in 50 countries and over 600 points of sale, the Maison is one of the fastest growing in the category. The UK subsidiary is two years old, and this is the perfect time to join a fast-paced, hyper growth and truly entrepreneurial adventure.
Scope
Reporting into the Commercial Manager, this position is a hands-on day to day cross functional support role.
Main Accountabilities
- Wholesale Management
- Wholesale Order coordination
- Collect, enter and validate customer POs on the system
- Check pricing accuracy, quantities, and stock availability
- Coordinate order preparation with the warehouse and confirmations with customers
- Monitor wholesale order shipments from preparation to delivery
- Handle disputes and service issues (delays, discrepancies, non conformity)
- Review invoices vs. orders prior to finance validation
- Wholesale chargeback coordination
- Review and validate internally all wholesale chargebacks
- Investigate all chargebacks with finance and 3PL partner, ensuring dispute submission and resolution tracking
- Track chargebacks and support corrective actions to improve processes moving forward
- Coordinate and receipt merchandising team to ensure orders are placed within timings and reflective of launch plans and stock cover KPIs
- Responsible for the creation and submission of new line forms for all new launches
- Manage any SKU switches with the retailer merchandising team
- Be responsible for the end-to-end process of any retailer stock returns (for damaged items, customer returns, aged stock…) ensuring all communication between retailer, Maison Crivelli retail teams, 3PL and finance teams is completed
- Coordinate with the retail and marketing team all new launch and promotional activity NSV orders
- Organize all training gifts and incentive sourcing in line with the agreed plans
- Monthly stock replenishment
- Reviews & Submit monthly purchase orders to HQ based on demand/sales forecast
- Track order confirmations and lead times
- Maintain accurate order logs and documentation
- Creates inbound PO on WMS
- Liaise with freight forwarders to arrange international and domestic shipments
- Monitor shipping timelines and ensure customs clearance
- Communicate shipment status to internal stakeholders
- Maintains master data on WMS and Financial platforms
- Creates all new SKU on WMS and Financial platform
- Coordinate with warehouse on stock transfers, special packing, or urgent dispatches
- Resolve inventory discrepancies
- Support cycle counts or stocktakes with admin documentation
- Weekly sell out reporting coordination, ensuring all information received by the retailer and inputted to main internal database.
- Weekly sell in reporting
- Support with stock cover in trade analysis
- Maintain UK master data with all retailer SKU codes and corresponding internal codes
Skills & Experiences
- 1 to 2 years experience in a wholesale business
- Experience in a commercial / sales function with multiple B2B clients and with handling end to end wholesale orders cycles
- Understanding of UK beauty retailers and department stores
- Computer literate and proficiency with MC applications PPT, Excel, Word and Outlook
- Intermittent excel skills (formulas, VLOOKUPs, pivot tables, basic data analysis)
- Excellent time management skills with ability to prioritise workload
- Excellent planning and organisational skills
- A proactive approach and the ability to build strong internal and external relationships
- Commercially aware with the ability to analyse information and offer recommendations
- Self-motivate, passionate individual with can do attitude and entrepreneurial growth mindset
- Excellent written and verbal communication skills
- Curious and team player attitude
Commercial Assistant in City of London employer: Maison Crivelli
Contact Detail:
Maison Crivelli Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Commercial Assistant in City of London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the fragrance industry. Attend events, join online forums, or even hit up social media groups. The more people you know, the better your chances of landing that Commercial Assistant role.
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, highlight your experience with wholesale management and your knack for handling orders. Make sure they know you’re the go-to person for all things commercial operations.
✨Tip Number 3
Be proactive! If you see a job opening on our website, don’t just apply—reach out to someone at the company. A quick message expressing your enthusiasm can set you apart from the crowd and show you’re genuinely interested in joining the Maison Crivelli adventure.
✨Tip Number 4
Prepare for interviews by researching the company and its products. Understand their unique fragrances and what makes them stand out. This will not only impress your interviewers but also help you articulate how you can contribute to their growth.
We think you need these skills to ace Commercial Assistant in City of London
Some tips for your application 🫡
Show Your Passion for Fragrance: When you're writing your application, let your love for fragrances shine through! Mention any experiences or interests that connect you to the world of perfumes. We want to see that you're not just looking for a job, but that you're genuinely excited about joining our adventure at Maison Crivelli.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Commercial Assistant role. Highlight your relevant experience in wholesale management and B2B client handling. We appreciate when applicants take the time to align their skills with what we’re looking for!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We value excellent communication skills, so make sure your writing reflects that. A well-structured application will definitely catch our eye!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us that you’re proactive and keen to be part of our team at Maison Crivelli!
How to prepare for a job interview at Maison Crivelli
✨Know Your Fragrance
Before the interview, dive deep into Maison Crivelli's unique fragrances and their stories. Understanding the brand's ethos and how it differentiates itself in the luxury market will show your genuine interest and help you connect with the interviewers.
✨Master the Numbers
Brush up on your Excel skills, especially formulas, VLOOKUPs, and pivot tables. Be prepared to discuss how you've used these tools in previous roles to manage wholesale orders or analyse sales data. This will demonstrate your readiness for the commercial operations aspect of the role.
✨Showcase Your Organisational Skills
Think of specific examples where you've successfully managed multiple tasks or projects simultaneously. Highlight your time management strategies and how you prioritise workload, as this is crucial for the fast-paced environment at Maison Crivelli.
✨Build Relationships
Prepare to discuss how you've built strong relationships with clients or internal teams in past roles. Share examples that illustrate your proactive approach and ability to resolve disputes or service issues, which are key components of the Commercial Assistant position.