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- Tasks: Be the face of Maison Crivelli, providing exceptional customer service and driving sales.
- Company: Join a luxury fragrance brand at Selfridges and Harrods.
- Benefits: Full-time and part-time roles with competitive pay and training opportunities.
- Why this job: Shape the future of luxury retail while sharing your passion for fragrances.
- Qualifications: A love for luxury and strong teamwork skills are essential.
- Other info: Dynamic environment with opportunities for personal growth and collaboration.
The predicted salary is between 25000 - 30000 £ per year.
We are looking for full time and part time Brand Ambassadors for our Maison Crivelli counters in Selfridges and Harrods with a passion for luxury, the drive to make a difference and the desire to shape the future of our business. This is a full-time role 5 days, 37.5 hours per week.
As a Fragrance Ambassador for Maison Crivelli, you will be the face of our brand in-store, providing exceptional customer service, driving sales, and fostering a uniquely memorable shopping experience for our clientele. With a passion for fragrances and a dedication to teamwork, you will play a pivotal role in achieving sales targets, taking the customer on a journey of luxury discovery and sharing knowledge and expertise about our brand.
- Actively engage with customers to understand their fragrance preferences and curiosities and guide them in selecting the perfect scents from our collection.
- Provide personalised recommendations and upsell complementary products to enhance the customer’s fragrance experience and satisfaction.
- Actively cultivate a superior service culture focusing on the consumer as the #1 priority by offering outstanding customer service and experiences to drive long term brand loyalty.
- Positively contribute to driving store & brand KPI’s including service excellence, brand consistency and improvement across all other key service drivers.
- Continuously expand your knowledge through training sessions and self-directed learning to confidently address customer enquiries and enhance the overall shopping experience.
- Collaborate closely with fellow Fragrance Ambassadors and store staff to achieve collective sales goals and maintain a cohesive team environment.
- Share best practices, tips, and insights with team members to optimise sales performance and deliver exceptional customer service consistently.
- Support team initiatives, such as store events, product launches, and promotional campaigns, to drive foot traffic and increase brand awareness for Maison Crivelli.
- Communicate relevant information and commercial feedback to the business manager and colleagues when required.
- Ensure our retail space reflects the luxury of our brand through impeccable visual merchandising and hygiene standards.
- Always adhere to brand guidelines and correct utilisation of all selling/demonstration tools, taking regular action to ensure the counter complies with these.
- Flexibility to work across all shifts, days and peak trading periods.
Brand Representative in City of London employer: Maison Crivelli
Contact Detail:
Maison Crivelli Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Brand Representative in City of London
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with Maison Crivelli's fragrances and values. This way, when you chat with customers, you can share your passion and knowledge, making their shopping experience truly memorable.
✨Tip Number 2
Practice your people skills! Engage with friends or family as if they were customers. The more comfortable you are in conversations, the better you'll connect with shoppers and understand their fragrance preferences.
✨Tip Number 3
Show off your teamwork spirit! Collaborate with fellow Fragrance Ambassadors and share tips on what works best. A strong team vibe not only boosts morale but also helps everyone hit those sales targets together.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to get noticed. Plus, it shows you’re serious about joining the Maison Crivelli family and ready to dive into the luxury world with us.
We think you need these skills to ace Brand Representative in City of London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your love for luxury and fragrances shine through! We want to see how your enthusiasm aligns with our brand values and how you can contribute to creating memorable experiences for our customers.
Tailor Your CV: Make sure to customise your CV for the Brand Representative role. Highlight any relevant experience in customer service or sales, and don’t forget to mention your teamwork skills. We’re all about collaboration here at StudySmarter!
Craft a Compelling Cover Letter: Your cover letter is your chance to tell us why you’re the perfect fit for Maison Crivelli. Share specific examples of how you've driven sales or provided exceptional service in the past. We love a good story!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Maison Crivelli
✨Know Your Fragrances
Dive deep into the world of fragrances before your interview. Familiarise yourself with Maison Crivelli's collection, including the notes and stories behind each scent. This knowledge will not only impress your interviewers but also show your genuine passion for the brand.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Think about how you engaged with customers, understood their needs, and created memorable experiences. This will demonstrate your ability to foster a superior service culture.
✨Teamwork is Key
Since collaboration is crucial for this role, be ready to discuss how you've worked effectively in teams before. Share specific instances where you contributed to collective goals or supported team initiatives, as this will highlight your dedication to teamwork.
✨Visual Merchandising Matters
Understand the importance of visual merchandising in luxury retail. Be prepared to talk about how you would maintain the aesthetic standards of the brand and ensure the retail space reflects its luxury image. This shows that you appreciate the brand's values and are committed to upholding them.