Luxury VIC Clienteling Lead

Luxury VIC Clienteling Lead

Full-Time 45000 - 55000 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Create personalised client experiences and coach the retail team on client engagement.
  • Company: Maison Alaïa, a luxury brand known for its elegance and innovation.
  • Benefits: Competitive salary, employee discounts, and opportunities for professional growth.
  • Other info: Dynamic boutique atmosphere with a focus on personal development.
  • Why this job: Join a prestigious brand and shape exceptional client relationships in a luxury environment.
  • Qualifications: Experience in clienteling and strong leadership skills required.

The predicted salary is between 45000 - 55000 £ per year.

Maison Alaïa in London is seeking an In-Store VIC Manager to translate global directives into personalised client journeys and equip the retail team to develop the full client pyramid.

You will personally animate the boutique's highest-potential relationships and coach the Sales Advisors on clienteling behaviours.

Lead regular briefings on client development priorities, product launches, and HQ initiatives; cascade best practices to the floor in actionable formats.

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Luxury VIC Clienteling Lead employer: Maison Alaïa

Maison Alaïa offers a unique opportunity for baristas to thrive in a serene and sophisticated café environment in London, where the emphasis is on delivering exceptional customer experiences. With a strong focus on employee growth and development, team members are encouraged to refine their skills and embrace the art of coffee-making while being part of a supportive and passionate team. The company values hospitality and excellence, making it an ideal workplace for those seeking meaningful and rewarding employment.

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Contact Details:

Maison Alaïa Recruitment Team

We think you need these skills to ace Luxury VIC Clienteling Lead

Client Relationship Management
Coaching Skills
Personalisation Strategies
Sales Training
Communication Skills
Team Leadership
Client Development