Role Overview
As Maintenance Team Member, you are responsible for working as part of the maintenance team, to oversee the maintenance and upkeep of a hotel's physical facilities, ensuring that all systems and equipment are in good working order to provide a safe and comfortable environment for guests. Specifically, you will be responsible for performing the following tasks to the highest standards.
- Ensure compliance of brand standards
- Strive to achieve departmental targets
- Liaise closely with all HOD’s and Housekeeping to ensure up to date communication and understanding.
- Completion of the required skills and mandatory (legal and developmental) training modules to ensure you are proficient in role
- Manage & maintain all plant and machinery to a statutory compliance under the guidance of the Maintenance Manager.
- Deputise for the Maintenance Manager in their absence
- Painting & Decorating
- Liaising with contractors
- Maintaining grounds by clearing leaves, litter and gritting pathways when necessary
- Carry out PPM checks as set out in I Auditor
- Carry out minor repairs to all areas of the property – internal & external
- Comply with hotel security, fire regulations and all health and safety legislation
- Assist other departments wherever necessary and maintain good working relationships
- Positive attitude
- Good communication skills
- Commitment to delivering high levels of customer service
- Excellent grooming standards
- Flexibility to respond to a range of different work situations
The above is designed to help understand the role and is not intended to be a definitive list of duties as flexibility in meeting the needs of the guests and the company is required by all employees.
Desired Skills and Education
- Good understanding of written and spoken English.
- Previous maintenance experience ideally in a hotel, student accommodation or similar multi bedroom establishment.