Software Trainer in Cambridge

ARE YOU LOOKING TO BUILD A CAREER IN SOFTWARE TRAINING & SUPPORT?
Join a team that values people, progress, and purpose.

Maintenance Care, byGnxcor Inc., is a fast-growing Maintenance Management Software used at thousands of locations across Canada and the U.S. Our platform helps organizations streamline their maintenance operations, track assets, and manage preventive maintenance, all through an intuitive desktop and mobile solution.

We are looking for aSoftware Trainer (Implementation Specialist)to join our growing team and support our new clients as they onboard and learn the system.

This is afull-time, permanentposition with lots of room forgrowthand the chance to be part of an amazing remote team that is passionate about service and technology.

Main Responsibilities Include:

• Delivering virtual training sessions and onboarding calls to new customers
• Creating implementation plans tailored to client needs
• Assisting users in learning how to use the software efficiently
• Tracking training milestones and keeping clients on track for launch
• Documenting all interactions and progress in Salesforce CRM
• Collaborating with the support team to ensure a smooth post-training transition
• Customer support for 50,000+ users of the software
• General administrative duties as needed
• Contributing to knowledge base articles and resources when needed

Experience & Requirements

Location & Work Schedule

Begin your Next Chapter With Us!

Submit your information below and apply today.