Head of FP&A in London

To develop, strengthen and streamline the reporting, planning and commercial support activities within one team by leveraging cooperation and the synergies across those activities. The ultimate purpose focuses on the provision of timely, accurate and appropriate financial and non-financial decision support information to the board, executive and senior management teams, as well as supporting revenue growth and margin expansion. Strong member of the finance organisation, developing into a strong business partner to business leaders and deputising for the CFO as required.

Role Responsibilities

• Key business partner to the Maintel leadership team (EMT and SMT) to support business decisions
• Strengthening the practises at Group level, and streamlining the activities across the 3 teams
• Rolling out the FP&A processes and best practices across all business lines, including planning tools, and standard analysis reports
• In charge of the planning processes (5 Year Plan, Budget, Forecast), creates and maintains the LT and ST planning model, allowing scenario planning
• Runs performance and decision support analysis, including the monthly Board pack
• Implement best practices from leading organisations
• Introduces commercial analysis of in depth margins analysis at granular level
• Able to challenge the status quo and able to reflect on the current KPIs and way of reporting the Group performance, to propose enhancements
• Drives the improvement of the reporting and predictability and accuracy of estimations
• Develops reporting and analysis tools to provide visibility on product and project margins
• Leads the evolution towards an improved and upgraded Board reporting pack
• Drives the timely issuance of the reporting information to all key stakeholders
• Provides leadership to the FP&A team, develops the teams, and makes the relevant organisational decisions and changes
• Ability to deputise for the CFO as relevant

Solid solutions for a dynamic world

About us

Maintel is a communications managed services provider. We empower our clients across the public and private sector to deliver mission critical services and achieve their workplace, service and customer experience goals.

We consult on the design, deploy and manage network infrastructures, platforms and software, including our own, that keep ongoing operations running smoothly and dependably, protecting business as usual, at the same time being flexible enough to adapt.

When customer, employee, the general public and regulatory expectations are ever-changing, choose Maintel. We provide progressive, solid solutions that help you succeed in a demanding, dynamic world.

A brief history

Maintel, founded in 1991 by Tim Mason and Angus McCaffery, started as a small operation providing telephone maintenance contracts.

Over the years, we have grown into a major player in communications technology, achieving significant milestones such as floating on the London Stock Exchange in 2004 and completing numerous strategic acquisitions.

These acquisitions, including Azzurri Communications and Intrinsic Technology, expanded our expertise in unified communications, cloud, and networking.

Today, Maintel continues to transform businesses with cutting-edge solutions like Cloud Contact Centres, Security & Connectivity and Unified Communications, positioning us as a leader in the digital-first era.

Purpose

Why we exist

Using technology to create customer experiences, services and workplaces that inspire and empower people.

Vision

Where we want to be

To be the first-choice technology services partner of ambitious brands and public services, chosen because of our dependable enablement of their vision and operations.

Mission

How we will achieve our vision:

We become trusted insiders within our clients’ organisations. An embedded partner working in close collaboration to deliver their workplace, service and customer experience strategies.

We consult on the design, deploy and manage solid technology solutions – mission critical infrastructure, platforms and applications that ensure our clients businesses run efficiently and securely, achieving their ambitions, while always being ready to adapt.

Your Benefits

Standard Benefits

• 25 days holiday, rising to 28 days, plus bank holidays
• Company pension scheme
• Life assurance
• Enhanced sick pay
• Health care cash plan
• Private medical scheme (self and family)*
• Income protection scheme
• Employee assistance line
• Discounts and cashback on shopping
• Discounted YorkTest home kits
• Free car parking (Blackburn site)

Flex Benefits

• Holiday trading
• Critical illness cover
• ULEV car leasing scheme
• Cycle to work scheme
• Gym membership
• Car breakdown cover
• Will writing service

Compensation

• Annual salary review
• Bonus and commission arrangements*
• Car allowances*
• Recruitment referral scheme
• Various recognition schemes (e.g. long service awards)

* Role Dependent

Working Environment

• Modern offices with collaboration/meeting spaces
• Agile/remote working
• Technology to support agile/remote working
• Free tea, coffee, juices and snacks at offices

Development

• Supported study
• Apprentice schemes
• Levy funded learning opportunities
• Individual development plans

• Strong analytical and problem-solving skills with the ability to handle complex
financial data.
• Skilled in modelling multiple financial scenarios, evaluating risks, and advising
on mitigation strategies.
• Proven ability to lead, mentor, and develop high-performing FP&A teams,
fostering a culture of accountability and continuous improvement.
• Able to read and understand financial statements
• Comfortable leading through change, supporting business transformation
initiatives with clear financial guidance.
• Excellent communication skills both written and verbal
• Ability to work collaboratively in a cross-functional team environment.
• Strong attention to detail and ability to manage multiple projects
simultaneously.
• Strong track record in owning and driving budgeting, forecasting, and longrange planning processes.
• Ability to build positive working relationships and trust
• Commercial mindset with confidence to challenge stakeholders
• Ambitious and self-motivated
• High level of numerical accuracy and attention to detail.
• Ability to interpret and visualize financial data clearly.
• Expert in Excel (Pivot Tables, VLOOKUPs, financial modelling).
• Strong communication skills, with the ability to present financial insights to
non-financial stakeholders.
• Ability to manage ambiguity, multiple tasks and deadlines in a fast-paced
environment.
• A proactive and curious approach, eager to learn and contribute to the team.

Experience & Qulaifications

Essential
• Qualified Accountant with current technical knowledge or strong academic
background
• Prior FP&A experience with recurring revenue businesses models (managed services, SaaS is desirable)
• Excellent modelling skills and prior modelling experience required
• Strong commercial acumen
• Excellent analytical skills
• Credibility and confidence to deal with executive and senior management.

Desirable
• Experience working within the telecommunications or similar sector