Location; Home based looking after the Scotland Region
Our client is a global leader in recycling technology with over four decades of experience delivering machine-based recycling solutions to major retailers, municipalities and the beverage industry worldwide. Following the launch of the UK's new Deposit Return Scheme, the business is significantly scaling its field operations function and investing heavily in new vehicles, equipment and infrastructure to support a major nationwide rollout.
As Field Operations Manager, you will take full ownership of installation, service and maintenance delivery across your region, leading a team of regional Service Engineers. This is a hands‑on operational leadership role sitting at the heart of a major UK‑wide programme, giving you genuine autonomy to build and shape your regional operation from the ground up.
This role would suit an experienced field service or operations leader who thrives on ownership and pace, and who wants to play a pivotal role in a fast‑growing, investment‑backed business during an early and exciting stage of a major national rollout.
Responsibilities of a Service Manager:
- Own end-to‑end delivery of installation, commissioning, service and preventative maintenance activity across the region
- Lead, develop and manage a team of regional Service Engineers, including supporting recruitment, onboarding and training
- Plan and manage regional resourcing, route planning and workload balancing to maximise engineer utilisation and productivity
- Hold day‑to‑day accountability for health & safety performance, ensuring full compliance with RAMS and safe systems of work
- Monitor and control regional costs, including labour, travel and overtime, contributing to national performance targets
- Ensure accurate and timely use of service management systems, reporting tools and operational dashboards
- Act as the key operational point of contact for customers, stakeholders and senior management within the region
Skills & Qualifications of a Field Operations Manager:
- Proven experience managing field-based engineering or service teams at regional level
- Experience delivering installation and/or service operations within SLA-driven environments
- Strong leadership skills with a track record of managing operational performance, productivity and utilisation
- Educated to degree level (management, engineering or related field) or equivalent experience
- Strong commercial awareness with a clear focus on cost control and continuous improvement
The benefits of a Field Operations Manager;
- Competitive salary (dependent on experience)
- Core working hours Monday to Friday, with flexibility for regional travel
- Company van and fuel card
- 25 days holiday plus 8 statutory bank holidays
- 5% employer pension contribution, matched by employee
- Brand-new fleet vehicles, tools and equipment
- Genuine career progression within a fast‑scaling, investment‑backed business
Maintech Recruitment are an equal opportunities agency and welcome applications from all suitably qualified persons regardless of sex, religion, belief, political opinion, race, age, sexual orientation, marital status or disability.
Please note by applying for this role your data will be processed and stored in line with our privacy policy, full details of which are held on our website, and a copy can be provided if you wish.
Service Manager employer: Maintech Recruitment LTD
Join a thriving food manufacturing business in Daventry, where your skills as a Multi-Skilled Maintenance Engineer will be valued and nurtured. With a supportive work culture, opportunities for professional development, and a competitive salary of £48,000, you will play a crucial role in maintaining production efficiency while enjoying a balanced Monday to Friday schedule. This company not only prioritises employee growth but also fosters a commitment to safety and quality, making it an excellent employer for those seeking meaningful and rewarding work.
