Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Be the heartbeat of our operations, juggling calls, paperwork, and tenant interactions.
- Company: Join Chestertons, a 200-year-old London estate agency known for innovation and excellence.
- Benefits: Enjoy competitive pay, holiday allowance, health perks, and birthday leave!
- Why this job: Dive into a dynamic environment where your customer service skills shine and make a real impact.
- Qualifications: Bring your time management, communication skills, and property management experience to the table.
- Other info: We celebrate diversity and welcome all applicants excited to join our inclusive team.
The predicted salary is between 22000 - 24000 £ per year.
Office Coordinator/Senior Office Coordinator – Premier Property Management
Hours: Monday to Friday 40 hours per week
Salary: £26,000 – £28,000 + 5% commission
Are you a go-getter with a passion for customer service? Do you thrive in fast-paced environments and love juggling multiple tasks? If you\’re ready to make your mark in the vibrant world of property administration, we want YOU! Our bustling offices in Little Venice are seeking a high-spirited Coordinator to be the heartbeat of our operations and support the Premier management team.
Main Duties
- To answer mainline and allocate calls accordingly
- Reduce the level of contractor debts through checking of weekly spreadsheet and dealing with any queries.
- Keep thorough file notes of every action and conversation with suppliers, landlords, and tenants
- Assist with any other ad-hoc tasks required by the team.
- Provide a same-day typing service for the department, including standard letters, check ins/outs, and fee invoices
- Advise all utility companies of every tenancy change
- Be responsible for updating the department statistics and liaising with the Finance department
- Producing rent arrears report and pursue and collect rental payments from the tenants in accordance with instructions from the team.
- Arrange property visits for the department with the tenants.
- Chasing up service charge and final utility bills from the necessary agents and suppliers.
- Liaising with utility suppliers regarding any bill queries to ensure accurate payments.
- Manage check in and check out appointments for the start and end of each tenancy, and obtain end of tenancy details from vacating tenants.
- Participating fully in the buddy system in the absence of other team members
- Assist with dealing with other letting agencies, landlords, and tenants in regards to managed only tenancies and the paperwork involved in new deals, renewals, and tenancy swaps.
- Assist with producing monthly reports for portfolio landlords.
- Prepare for own quarterly review
- Ensure that all work areas are clean/tidy/free from obstruction and that the department clear desk policy is upheld
Attributes
- Time management skills of planning, prioritising, and organisation
- Communication skills
- Computer literacy
- Problem solver and multi-tasker, good knowledge of excel/spreadsheets
- Property management/tenancy experience
About The Company
Chestertons: Established for over 200 years, Chestertons is a successful London-based estate agency with over 30 branches across the capital. We are a highly-respected authority on London property and take pride in our reputation as an innovative and dynamic business.
Campions: Campions is one of the fastest growing sales and lettings agency groups in the UK. It currently includes the Chestertons, Chase Buchanan, Retirement Homesearch, and Campions Lettings & Management brands which collectively sell, rent, and manage thousands of properties across the country every year.
Perks That Make a Difference:
Benefits: Employee assistance programme, competitive holiday allowance + public holidays, charity matching and payroll giving, contribution towards eye care tests, annual flu vaccination vouchers, birthday leave, health cash plan plus a range of other additional benefits that are linked to specific job grades.
We are an equal opportunities employer, we welcome applications from everyone who is excited by the opportunity to join us. At Campions, we are committed to creating a diverse and inclusive workplace. We will thoroughly consider all applications without attention to ethnicity, religion, sexual orientation, gender, identity, family or parental status, national origin, veteran status, neurodiversity status, or disability status.
#J-18808-Ljbffr
Senior Office Coordinator - Premier Management employer: Mainstay
Contact Detail:
Mainstay Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Office Coordinator - Premier Management
✨Tip Number 1
Showcase your customer service skills during the interview. Prepare specific examples of how you've successfully handled customer inquiries or resolved issues in previous roles, as this is crucial for a Senior Office Coordinator.
✨Tip Number 2
Familiarize yourself with property management terminology and processes. Being knowledgeable about tenancy agreements, utility management, and property visits will demonstrate your commitment to the role and help you stand out.
✨Tip Number 3
Highlight your time management and organizational skills. Be ready to discuss how you prioritize tasks and manage multiple responsibilities effectively, as this is essential in a fast-paced environment like property management.
✨Tip Number 4
Research Chestertons and Campions to understand their values and culture. Tailoring your responses to align with their commitment to diversity and customer service can make a positive impression during your interview.
We think you need these skills to ace Senior Office Coordinator - Premier Management
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in property management and customer service. Use keywords from the job description to demonstrate that you meet the requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention specific examples of how your skills align with the responsibilities listed, such as time management and communication skills.
Showcase Your Problem-Solving Skills: In your application, provide examples of how you've successfully managed multiple tasks or resolved issues in previous roles. This will demonstrate your ability to thrive in a fast-paced environment.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Mainstay
✨Show Your Customer Service Passion
Since the role emphasizes a passion for customer service, be prepared to share specific examples of how you've excelled in this area. Highlight situations where you went above and beyond to assist clients or resolve issues.
✨Demonstrate Your Multi-Tasking Skills
The job requires juggling multiple tasks in a fast-paced environment. Prepare to discuss your time management strategies and provide examples of how you've successfully managed competing priorities in previous roles.
✨Familiarize Yourself with Property Management
Having a good knowledge of property management and tenancy experience is crucial. Brush up on relevant terminology and processes, and be ready to discuss any past experiences related to property administration.
✨Prepare for Team Collaboration Questions
As the role involves liaising with various stakeholders, be ready to talk about your experience working in teams. Share examples of how you've collaborated effectively with colleagues, landlords, and tenants to achieve common goals.
