At a Glance
- Tasks: Provide 1st line IT support via phone, email, and ITSM portal.
- Company: Join Mainstay, a leader in residential real estate services.
- Benefits: Gain valuable experience in IT support and customer service.
- Other info: Dynamic team environment with opportunities for growth and learning.
- Why this job: Be the first point of contact for tech issues and help users thrive.
- Qualifications: Strong knowledge of Microsoft 365 and customer service experience required.
The predicted salary is between 25000 - 32000 £ per year.
Mainstay is seeking a customer-focused IT Service Desk Technician to provide 1st line support across the organization. You will handle IT issues via phone, email, and ITSM portal, ensuring users receive effective assistance. This role includes logging incidents, troubleshooting common technical problems, and escalating to the relevant teams as necessary.
A strong knowledge of Microsoft 365 and experience in a customer service role are essential. Join us to contribute to our vision of excellence in residential real estate services.
1st Line IT Service Desk Technician in London employer: Mainstay
Join our team as an HGV Class 1 driver in Minworth, where we prioritise a supportive work culture and offer flexible part-time shifts that fit your lifestyle. Enjoy competitive pay rates and the assurance of clean, straightforward work with no handball involved, allowing you to focus on what you do best. We are committed to your growth and development, providing opportunities for advancement within a thriving environment.
