Contract Quality Manager Location: DSTL, Salisbury Salary: Up to 44,000 Contract: Permanent | Full Time Working Pattern: Site-based About the Role We re looking for an experienced Contract Quality Manager to take ownership of quality and continuous improvement across a busy Defence FM contract. You ll lead the delivery of the contract s audit programme, working closely with operational teams, client representatives and key stakeholders to identify issues, manage corrective actions and ensure services are consistently delivered to the required standards. The role combines quality assurance, auditing, data analysis and stakeholder management, giving you the opportunity to directly influence service delivery, customer satisfaction and overall contract performance. Key Responsibilities Own and deliver the Annual Quality Audit Programme, including the EM02 audit programme. Plan and coordinate audits with auditees and client representatives. Identify and manage non-conformances, corrective actions and opportunities for improvement. Work with operational teams to identify issues and resolve them at the point of audit wherever possible. Ensure audit actions are appropriately recorded, managed and closed within agreed timescales. Identify and escalate health
Contract Quality Manager employer: Mainstay Recruitment Solutions Ltd
As a leading provider of facilities management and estate services within the UK Defence sector, our company offers an exceptional work environment in Salisbury, where you can make a significant impact on technical compliance and safety standards. We pride ourselves on fostering a collaborative culture that encourages professional growth, with opportunities for continuous improvement and development in a highly regulated operational estate. With competitive benefits including a generous car allowance, private medical cover, and a strong pension scheme, we are committed to supporting our employees both personally and professionally.
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Mainstay Recruitment Solutions Ltd Recruitment Team
