Service Manager Nottingham (FTC)

Service Manager | Nottingham | £42,000£45,000 | 12 Month FTC The Opportunity We are working with our client to recruit an experienced Service Manager to take responsibility for the safe, compliant and effective delivery of planned and reactive maintenance across a large, geographically dispersed estate. Hybrid role, based in Nottingham, this is a hybrid role covering around 138 sites across Nottinghamshire, Leicestershire, Lincolnshire, Northamptonshire and Derbyshire, ranging from satellite locations such as scout huts and village halls through to wider operational facilities. Youll be responsible for keeping the maintenance service running effectively across the region, working closely with supply chain partners, operational teams and end users to make sure works are delivered safely, efficiently and to the required standard. Its a role that offers plenty of variety. Alongside overseeing day-to-day maintenance, youll be involved in compliance, contractor management, small works, stakeholder relationships, technical decision-making and forward maintenance planning. The Role As Service Manager, youll provide operational leadership across both planned and reactive maintenance activities, making sure works are properly planned, resourced and delivered in line with statutory requirements, MoD standards and the required Health, Safety and Environmental procedures. Youll work closely with supply chain partners to ensure suitably qualified and authorised operatives are deployed with the right skills, equipment and documentation for the work being undertaken. The role also has a strong customer and stakeholder focus. Youll act as a key point of contact for end users, helping to resolve operational issues and complaints, providing technical advice and supporting the identification and development of additional works. There is also a commercial element to the position, with responsibility for managing smaller billable works, producing rough orders of cost and making sure works are delivered efficiently and provide value for money. Key Responsibilities Manage the day-to-day delivery of planned and reactive maintenance across a geographically dispersed estate. Coordinate supply chain partners and regional teams to ensure maintenance activities are appropriately planned, resourced and delivered. Ensure works are undertaken safely and in accordance with statutory legislation, MoD requirements and Health, Safety and Environmental standards. Review Risk Assessments, Method Statements and other relevant documentation to ensure safe systems of work are in place. Ensure maintenance activities, supporting documentation and compliance information are accurately recorded through the CAFM system. Provide supervision, direction and coaching to teams and supply chain partners, promoting a positive safety and performance culture. Act as a key point of contact for end users and stakeholders, supporting the resolution of operational issues and complaints. Provide professional and technical advice to support effective estate management. Identify and support additional works opportunities, including the preparation of rough orders of cost. Manage small billable works from initial scope through to completion, ensuring they are delivered efficiently and commercially. Monitor performance, quality, costs and risks across the service, taking action where required to maintain standards. Contribute to forward maintenance planning and the wider delivery of a sustainable and profitable contract. Support the management of relevant technical compliance responsibilities across the estate. What Were Looking For Were looking for someone who understands maintenance from an operational and technical perspective and is comfortable taking ownership across a varied estate. Experience managing planned and reactive maintenance services, ideally within an FM, estates, engineering or similar environment. Experience coordinating contractors, supply chain partners or technical maintenance teams. A good level of technical competence within a building, civil, electrical or mechanical discipline. An HNC or equivalent technical experience. A management-level Health