Contract Quality Manager Location : DSTL, Salisbury Salary : Up to £44,000 Contract : Permanent | Full Time Working Pattern : Site-based About the Role Were looking for an experienced Contract Quality Manager to take ownership of quality and continuous improvement across a busy Defence FM contract. Youll lead the delivery of the contracts audit programme, working closely with operational teams, client representatives and key stakeholders to identify issues, manage corrective actions and ensure services are consistently delivered to the required standards. The role combines quality assurance, auditing, data analysis and stakeholder management, giving you the opportunity to directly influence service delivery, customer satisfaction and overall contract performance. Key Responsibilities Own and deliver the Annual Quality Audit Programme, including the EM02 audit programme. Plan and coordinate audits with auditees and client representatives. Identify and manage non-conformances, corrective actions and opportunities for improvement. Work with operational teams to identify issues and resolve them at the point of audit wherever possible. Ensure audit actions are appropriately recorded, managed and closed within agreed timescales. Identify and escalate health
Contract Quality Manager in Lincolnshire employer: Mainstay Facilities
Join a dynamic team as an Apprentice Multi Skilled Operative at our Defence facilities management operation, where you will enjoy a supportive work culture that values hands-on experience and practical skills. With access to training and nationally recognised qualifications, you will have ample opportunities for career growth while working across various Defence sites like Chicksands and RAF Henlow. Enjoy a comprehensive benefits package including a work van, pension scheme, and generous annual leave, all while contributing to the maintenance of vital Defence properties.
