Summary
The Patient Service Representative (PSR) role will greet patients, answer telephones, schedule appointments, and perform other overall general office duties as assigned.
Description
- Medical Group Practices
- Clerical/Administrative Support
- Req #: 95749
Summary
The Patient Service Representative (PSR) role will greet patients, answer telephones, schedule appointments, and perform other overall general office duties as assigned.
Required Minimum Knowledge, Skills, And Abilities (KSAs)
- Education: High school diploma or GED preferred.
- License/Certifications: N/A
- Experience: Previous office experience with medical office experience preferred.
- Additional Skills/Requirements Required: N/A
- Additional Skills/Requirements Preferred: Proficient computer skills.
Additional Information
MaineHealth is committed to fostering a supportive, inclusive environment where care team members can thrive while making a meaningful impact in the communities we serve across Maine and New Hampshire. We offer competitive benefits including paid parental leave, flexible work options, student loan assistance, professional development opportunities, and well-being resources—so you can grow your career while feeling supported both personally and professionally.
We recognize the value each team member brings to our organization.Any offer of employmentwill depend onqualificationssuch asskills, relevant experience, education, certifications,and otherjob-relatedfactors. Thebase rangeis an estimate and does notreflect the full valueofourtotal compensationpackage.
The pay range for this position is $19.87to $23.75 per hour.
Compensation for part-time positions isdeterminedon a prorated basis consistent with the scheduled hours and applicable full-time equivalent (FTE).
In addition to base pay, MaineHealth offerscomprehensivebenefits, recognition programs, career growth opportunities, and,where applicable,shiftdifferentials or other incentives.
If you have questions about this role, please contact karla.medina@mainehealth.org
Hiring Scam Alert
MaineHealth will never request financial information during the interview or pre-hiring process. All legitimate communications will come from an email address ending in @mainehealth.org. If you suspect fraudulent activity, please report it immediately to mhcareers@mainehealth.org.
Notice Regarding Maine Employer Surveillance Statute:
Pursuant to Maine's Employer Surveillance Statute, prospective care team members are notified that MaineHealth may monitor, collect, record, review, or retain information related to the use of its systems, networks, applications, files, data, communications platforms (including notified recordings), smart badges, building access, company vehicle GPS data, business calls, and workplace security cameras.
Information collected may be used for legitimate business purposes, including security, safety, compliance, investigations, training, quality assurance, and operational management.
Patient Service Representative-Neurology employer: MaineHealth
MaineHealth Maine Medical Center in Portland, ME, is an exceptional employer offering a dynamic work environment for Physician Assistants and Acute Care Nurse Practitioners. With a commitment to employee growth through the Advanced Practice Provider Critical Care Residency and a culture that values lifelong learning, team collaboration, and quality patient care, employees enjoy generous benefits including relocation assistance, sign-on bonuses, and wellness programs. Located in a vibrant community with access to outdoor activities and urban amenities, this role provides a meaningful opportunity to make a difference in critical care while enjoying a fulfilling work-life balance.
