At a Glance
- Tasks: Manage CRM data and support fundraising efforts with accurate insights.
- Company: International development charity making a real difference globally.
- Benefits: Generous leave, pension contributions, life assurance, and hybrid working.
- Other info: Collaborative environment with opportunities for personal growth.
- Why this job: Join a mission-driven team and help vulnerable communities thrive.
- Qualifications: Experience with CRM systems and strong Excel skills required.
The predicted salary is between 33000 - 35000 £ per year.
We are an international development charity working globally to support vulnerable communities through practical assistance, advocacy, and welfare services. We are seeking a detail-oriented Database Officer for an International Development charity to support the management of CRM system and ensure high-quality data to underpin our fundraising and communications work. You will work closely with the Data & Appeals Manager to maintain data accuracy, process donations, and provide reporting and insights to the wider team.
Key Responsibilities:
- Maintain and cleanse CRM data (e.g. Raiser’s Edge or similar)
- Process and reconcile donations with Finance
- Run regular processes (e.g. direct debits, Gift Aid)
- Produce data selections and reports for fundraising campaigns
- Manage database access and support colleagues with queries
- Ensure GDPR compliance and data integrity
Key Requirements:
- Experience using CRM systems (Raiser’s Edge desirable)
- Strong Excel skills (Pivot Tables, Lookups, data cleaning)
- Experience working with large datasets and data imports
- High attention to detail and accuracy
- Understanding of GDPR and data protection
- Strong organisational and time management skills
- Good communication skills and a collaborative approach
Benefits:
- 25 days annual leave + bank holidays
- 7% employer pension contribution
- Life assurance (3x salary)
- Hybrid working
- Employee wellbeing and discount schemes
CRM & Data Officer — Fundraising Insights (Hybrid) in London employer: Maine Tucker
Join a mission-driven organisation in North London that is dedicated to making a tangible difference in the community through food distribution. As a Warehouse Team Leader, you'll thrive in a supportive and inclusive work culture that values your contributions, while enjoying opportunities for ongoing training and career progression. With a focus on sustainability and community impact, this role offers a rewarding experience where your leadership can truly make a difference.
StudySmarter Expert Advice🤫
We think this is how you could land CRM & Data Officer — Fundraising Insights (Hybrid) in London
✨Tip Number 1
Network like a pro! Reach out to people in the charity sector, especially those who work with CRM systems. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your skills! If you’ve got experience with CRM systems like Raiser’s Edge, make sure to highlight that in conversations. Share specific examples of how you’ve maintained data accuracy or processed donations.
✨Tip Number 3
Prepare for interviews by brushing up on GDPR and data protection. Be ready to discuss how you ensure compliance and maintain data integrity. It’ll show you’re serious about the role!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to get noticed and ensures your application goes straight to the right people. Plus, we love seeing candidates who are proactive!
We think you need these skills to ace CRM & Data Officer — Fundraising Insights (Hybrid) in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your CRM experience and any relevant data management skills to show us you're the perfect fit for the role.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you’re passionate about working with an international development charity. Share specific examples of how your previous work aligns with our mission and the responsibilities of the Database Officer role.
Show Off Your Attention to Detail:Since this role requires high accuracy, make sure your application is free from typos and errors. We want to see that you can maintain data integrity right from the start!
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at Maine Tucker
✨Know Your CRM Inside Out
Make sure you’re familiar with the CRM systems mentioned in the job description, especially Raiser’s Edge. Brush up on how to maintain and cleanse data, as well as how to process donations. Being able to discuss your experience with these systems will show that you're ready to hit the ground running.
✨Excel Skills Are Key
Since strong Excel skills are a must for this role, practice using Pivot Tables and Lookups before your interview. Be prepared to share examples of how you've used these skills in past roles, especially when working with large datasets. This will demonstrate your ability to handle the technical aspects of the job.
✨Attention to Detail is Crucial
This position requires a high level of accuracy, so be ready to discuss how you ensure data integrity in your work. You might want to prepare a few examples where your attention to detail made a significant difference in your previous roles. This will highlight your suitability for maintaining high-quality data.
✨Understand GDPR and Data Protection
Familiarise yourself with GDPR regulations and how they apply to data management in fundraising. Be prepared to discuss how you’ve ensured compliance in past roles. This knowledge will not only show your expertise but also your commitment to ethical data handling.
