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- Tasks: Support individuals in temporary accommodation, helping them build confidence and independent living skills.
- Company: Join a mission-driven organisation dedicated to making a real difference in people's lives.
- Benefits: Enjoy a full-time role with flexible shifts and the chance to make a positive impact.
- Why this job: Be part of a supportive team and help vulnerable individuals transition into the community.
- Qualifications: Experience with vulnerable individuals and knowledge of housing or social care sectors required.
- Other info: This role offers a chance to develop your skills while making a lasting impact.
The predicted salary is between 24000 - 36000 £ per year.
Housing Support Worker
Location: Luton, Bedfordshire
Contract: Full-time, Permanent
37 hours per week, shift work with some weekends
Are you passionate about making a real difference in people’s lives? We are seeking a dedicated Housing Support Worker to join our supportive and values-driven team.
In this rewarding role, you’ll provide person-centred support to individuals living in temporary and shared accommodation—many of whom may be experiencing homelessness, trauma, or complex life challenges. You’ll play a vital role in helping customers build confidence, develop independent living skills, and transition successfully into the community.
Key responsibilities include:
Delivering tailored one-to-one support and case management
Creating and reviewing personalised support and risk management plans
Promoting independent living, wellbeing, and financial resilience
Supporting with benefit applications, arrears management, and practical life skills
Working in partnership with local agencies, professionals, and internal teams
Maintaining a safe, secure, and positive living environment
What we’re looking for:
Experience supporting vulnerable individuals—such as those affected by homelessness, mental health challenges, substance misuse, or domestic abuse
Knowledge of housing or social care sectors, including understanding of welfare benefits and tenancy-related issues
Ability to manage a complex caseload, complete assessments, and keep accurate support records
Confident using a coaching or strengths-based approach to engage and motivate service users
Emotionally resilient, compassionate, and able to set clear boundaries
Strong communication, teamwork, and problem-solving skills
Basic IT literacy and familiarity with digital tools
This is an opportunity to be part of a mission-led organisation where your work will have a real and lasting impact.
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Housing Support Worker employer: Maine Tucker
Contact Detail:
Maine Tucker Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Support Worker
✨Tip Number 1
Familiarise yourself with the local housing and social care landscape in Luton. Understanding the specific challenges faced by vulnerable individuals in your area will help you demonstrate your commitment and knowledge during the interview.
✨Tip Number 2
Network with professionals in the housing support sector. Attend local community events or workshops to connect with others who work in similar roles. This can provide valuable insights and may even lead to a referral.
✨Tip Number 3
Prepare to discuss real-life scenarios where you've successfully supported individuals facing challenges. Use the STAR method (Situation, Task, Action, Result) to structure your responses, showcasing your problem-solving skills and emotional resilience.
✨Tip Number 4
Research StudySmarter's values and mission. Aligning your personal values with ours will not only help you stand out but also show that you're genuinely passionate about making a difference in people's lives.
We think you need these skills to ace Housing Support Worker
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and requirements of a Housing Support Worker. Tailor your application to highlight how your skills and experiences align with these aspects.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience you have in supporting vulnerable individuals or working within the housing or social care sectors. Use specific examples to demonstrate your ability to manage complex cases and provide person-centred support.
Showcase Your Skills: Make sure to showcase your communication, teamwork, and problem-solving skills in your application. Provide examples of how you've successfully worked with others or resolved challenges in past roles.
Craft a Compelling Cover Letter: Write a personalised cover letter that expresses your passion for making a difference in people's lives. Explain why you want to work as a Housing Support Worker and how you can contribute to the organisation's mission.
How to prepare for a job interview at Maine Tucker
✨Show Your Passion for Helping Others
Make sure to express your genuine passion for supporting vulnerable individuals during the interview. Share personal experiences or stories that highlight your commitment to making a difference in people's lives, especially those facing challenges like homelessness or mental health issues.
✨Demonstrate Your Knowledge of the Sector
Familiarise yourself with the housing and social care sectors, particularly welfare benefits and tenancy-related issues. Be prepared to discuss how this knowledge can help you in your role as a Housing Support Worker and how it relates to the responsibilities outlined in the job description.
✨Highlight Your Communication Skills
Effective communication is key in this role. Prepare examples of how you've successfully communicated with diverse groups, resolved conflicts, or built rapport with service users. This will showcase your ability to engage and motivate individuals in challenging situations.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills and emotional resilience. Think about past experiences where you've managed complex cases or supported individuals through difficult times, and be ready to explain your approach and the outcomes.
