At a Glance
- Tasks: Manage CRM data and support fundraising efforts with accurate insights.
- Company: International development charity making a real difference globally.
- Benefits: Generous leave, pension contributions, hybrid work, and wellbeing schemes.
- Other info: Collaborative environment with opportunities for personal growth.
- Why this job: Join a mission-driven team and help vulnerable communities thrive.
- Qualifications: Experience with CRM systems and strong Excel skills required.
The predicted salary is between 33000 - 35000 £ per year.
We are an international development charity working globally to support vulnerable communities through practical assistance, advocacy, and welfare services.
We are seeking a detail-oriented Database Officer for an International Development charity to support the management of CRM system and ensure high-quality data to underpin our fundraising and communications work. You will work closely with the Data & Appeals Manager to maintain data accuracy, process donations, and provide reporting and insights to the wider team.
Key Responsibilities:- Maintain and cleanse CRM data (e.g. Raiser’s Edge or similar)
- Process and reconcile donations with Finance
- Run regular processes (e.g. direct debits, Gift Aid)
- Produce data selections and reports for fundraising campaigns
- Manage database access and support colleagues with queries
- Ensure GDPR compliance and data integrity
- Experience using CRM systems (Raiser’s Edge desirable)
- Strong Excel skills (Pivot Tables, Lookups, data cleaning)
- Experience working with large datasets and data imports
- High attention to detail and accuracy
- Understanding of GDPR and data protection
- Strong organisational and time management skills
- Good communication skills and a collaborative approach
- 25 days annual leave + bank holidays
- 7% employer pension contribution
- Life assurance (3x salary)
- Hybrid working
- Employee wellbeing and discount schemes
CRM & Data Officer — Fundraising Insights (Hybrid) employer: Maine Tucker
As an international development charity, we pride ourselves on being an excellent employer that values the contributions of our team members. With a hybrid working model, generous annual leave, and a strong commitment to employee wellbeing, we foster a supportive work culture that encourages professional growth and collaboration. Join us in making a meaningful impact while enjoying a fulfilling career in a dynamic and purpose-driven environment.
StudySmarter Expert Advice🤫
We think this is how you could land CRM & Data Officer — Fundraising Insights (Hybrid)
✨Tip Number 1
Network like a pro! Reach out to people in the charity sector, especially those who work with CRM systems. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your skills! If you’ve got experience with CRM systems like Raiser’s Edge, make sure to highlight that in conversations. Share specific examples of how you’ve maintained data accuracy or processed donations.
✨Tip Number 3
Prepare for interviews by brushing up on GDPR and data protection. Be ready to discuss how you ensure compliance and maintain data integrity. It’ll show you’re serious about the role!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to get your application noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace CRM & Data Officer — Fundraising Insights (Hybrid)
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience with CRM systems and data management. We want to see how your skills align with the role, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about working in international development and how your background makes you a perfect fit for our team.
Showcase Your Attention to Detail:Since this role requires high accuracy, include examples in your application that demonstrate your attention to detail. Whether it’s a project you managed or a report you produced, let us know how you nailed it!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our mission!
How to prepare for a job interview at Maine Tucker
✨Know Your CRM Inside Out
Make sure you’re familiar with the CRM systems mentioned in the job description, especially Raiser’s Edge. Brush up on how to maintain and cleanse data, as well as how to process donations. Being able to discuss your experience with these systems will show that you're ready to hit the ground running.
✨Excel Skills Are Key
Since strong Excel skills are a must for this role, practice using Pivot Tables, Lookups, and data cleaning techniques. You might even want to prepare a few examples of how you've used these skills in past roles. This will demonstrate your capability and confidence in handling large datasets.
✨Attention to Detail is Crucial
This position requires a high level of accuracy, so be prepared to discuss how you ensure data integrity in your work. Think of specific instances where your attention to detail made a difference, whether it was catching an error or improving a process.
✨Understand GDPR and Data Protection
Familiarise yourself with GDPR regulations and how they apply to data management in fundraising. Be ready to talk about your understanding of data protection and how you’ve ensured compliance in previous roles. This knowledge will be vital for the role and will impress your interviewers.
