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- Tasks: Assist members with financial transactions and provide top-notch customer service.
- Company: Join Evergreen CU, a Best Place to Work in Maine for ten years running!
- Benefits: Enjoy medical, dental, vision, 401(k), generous PTO, and tuition assistance.
- Why this job: Be part of a team that values hard work and community impact.
- Qualifications: Customer service experience and strong communication skills are essential.
- Other info: Dynamic workplace culture focused on employee well-being and community support.
The predicted salary is between 28800 - 43200 £ per year.
Evergreen CU is hiring a Teller at its South Portland location.
Do you have a passion for delivering world class member experience? Come join a team just named a Best Place to Work in Maine for the tenth year in a row!
This position entails assisting members with their financial transactions, involving paying and receiving cash and other negotiable instruments.
The responsibilities for this position include:
- Welcomes members and provides routine information concerning services and directs members to appropriate department for specific information and service.
- Post transactions to member accounts and maintain member records.
- Balances cash drawer and daily transactions.
- Resolve problems, clarify issues, and escalate more in-depth member requests to other staff.
- Maintains a high level of communication between members, back office, and branch staff.
- Recommends additional products and services as appropriate.
The successful candidate will have the following background:
- 2+ years of customer service experience
- 1+ years of previous experience in a financial institution with knowledge of products and services preferred
- Excellent communication skills with a high degree of discretion and diplomacy
- Ability to balance multiple priorities with a high degree of accuracy and detail
- High school diploma or GED
Evergreen CU offers an amazing benefits package including medical, dental, vision, a 401(k) plan with organization match and core funding, short-term and long-term disability, generous PTO, tuition assistance, identity theft protection, and—most importantly—an amazing workplace culture! If you are a hard worker dedicated to providing world-class service and want to be a part of a team that loves where they work, we encourage you to apply! If you are interested, please send your resume to Beverly Frizzell-MacCallum, VP of Human Resources and Culture, at bmaccallum@egcu.org.
Evergreen CU was founded in 1951 and proudly serves individuals, families and local businesses throughout Cumberland, Oxford, Androscoggin, Sagadahoc, and Lincoln counties. We strive to benefit our members, neighbors, and community organizations by donating our time and resources. We have been successful thanks in large part to the personal, caring service our employees offer. Evergreen aspires to treat our employees as well as they treat our members. We look for employees who are dedicated to hard work, excellent service, and the community. Learn more about our Community Partners on our website at https://www.egcu.org.
Evergreen CU is an Equal Opportunity Employer and does not discriminate on the grounds of race, color, religion, sex, sexual orientation, including gender identity and gender expression, national origin, citizenship status, age, disability, genetic information, or veteran status.
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Teller employer: Maine Credit Union League
Contact Detail:
Maine Credit Union League Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Teller
✨Tip Number 1
Get to know Evergreen CU! Research their values and culture so you can show how you fit in. When you understand what makes them tick, you can tailor your approach and impress them during the interview.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering a world-class member experience, think of examples from your past jobs where you went above and beyond for customers. Be ready to share these stories!
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn to get insider tips about the interview process and what it’s really like to work at Evergreen CU. Plus, it shows your genuine interest in the company!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team and are keen to be part of that amazing workplace culture!
We think you need these skills to ace Teller
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your passion for delivering world-class member experiences shine through. We want to see how much you care about helping others and making a difference in their financial journeys.
Tailor Your Resume: Make sure your resume highlights your customer service experience and any relevant financial institution background. We love seeing candidates who can balance multiple priorities with accuracy, so don’t forget to mention those skills!
Be Clear and Concise: In your cover letter, keep it clear and to the point. We appreciate good communication skills, so make sure you express your thoughts clearly while also showing your personality. A little charm goes a long way!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this amazing opportunity at Evergreen CU. Don’t miss out!
How to prepare for a job interview at Maine Credit Union League
✨Know Your Stuff
Before the interview, make sure you brush up on Evergreen CU's services and products. Understanding what they offer will help you answer questions confidently and show your genuine interest in the role.
✨Showcase Your Customer Service Skills
Since this role is all about delivering a world-class member experience, prepare examples from your past customer service roles. Think of specific situations where you resolved issues or went above and beyond for a customer.
✨Practice Communication
Excellent communication is key for a Teller. Practice articulating your thoughts clearly and concisely. You might even want to do a mock interview with a friend to get comfortable with speaking about your experiences.
✨Demonstrate Team Spirit
Evergreen CU values teamwork, so be ready to discuss how you've collaborated with others in previous jobs. Share stories that highlight your ability to work well with colleagues and contribute to a positive workplace culture.
