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- Tasks: Provide hands-on support for Oracle Fusion Cloud and resolve complex issues.
- Company: Join a large public-sector organisation with a focus on user experience.
- Benefits: Hybrid working, competitive salary, and opportunities for professional growth.
- Why this job: Be the go-to expert in Oracle Fusion Cloud and make a real difference.
- Qualifications: Experience with Oracle Fusion Cloud and strong troubleshooting skills.
- Other info: Enjoy a dynamic work environment with a supportive team.
The predicted salary is between 36000 - 60000 £ per year.
Oracle Fusion Cloud Support Specialist required by large, public-sector organisation. Your role will be to provide hands-on functional support across a live Oracle Fusion Cloud environment. You will be the key point of contact for day-to-day support, resolving routine and complex functional, data and integration issues, working closely with business users, ICT teams and third-party suppliers to ensure a positive user experience.
Responsibilities
- Provide hands-on functional support across a live Oracle Fusion Cloud environment and act as the main point of contact for day-to-day support.
- Resolve routine and complex functional, data and integration issues, collaborating with business users, ICT teams and third-party suppliers to ensure a positive user experience.
- Configure enhancements, support quarterly Oracle updates, assist with testing and release management, and design and maintain reporting and analytics.
- Help improve system usage, promote Oracle best practice and contribute to knowledge transfer and documentation.
Qualifications / Experience
- Proven experience supporting and configuring Oracle Fusion Cloud, with functional expertise in: HCM (Core HR, Journeys, Talent), Payroll & Time and Labour, Oracle Recruiting Cloud, Finance (GL, AP, AR), Procurement.
- Strong experience with OTBI dashboards, BI Publisher reporting, Oracle Fusion workflows and integrations (inbound/outbound).
- Excellent troubleshooting, testing, UAT and change management experience would be a strong advantage.
Additional Details
The role is Outside IR35 and hybrid working is offered, with two days/week required on site in Essex.
Oracle Fusion Cloud Support Specialist employer: Main Street Traffic Builder
Contact Detail:
Main Street Traffic Builder Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Oracle Fusion Cloud Support Specialist
✨Tip Number 1
Network like a pro! Reach out to current or former employees in similar roles on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by brushing up on Oracle Fusion Cloud specifics. We recommend practising common scenarios you might face in the role, especially around troubleshooting and user support. Show them you know your stuff!
✨Tip Number 3
Don’t just wait for job alerts! Actively search for openings on our website and apply directly. This shows initiative and can sometimes get your application noticed faster than through other channels.
✨Tip Number 4
Follow up after your interview with a thank-you email. It’s a simple gesture that keeps you fresh in their minds and shows your enthusiasm for the role. Plus, it’s a great chance to reiterate why you’re the perfect fit!
We think you need these skills to ace Oracle Fusion Cloud Support Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Oracle Fusion Cloud Support Specialist role. Highlight your experience with Oracle Fusion Cloud, especially in HCM, Payroll, and Finance. We want to see how your skills match what we're looking for!
Showcase Your Troubleshooting Skills: In your application, don’t forget to showcase your troubleshooting and testing experience. We love candidates who can demonstrate their ability to resolve complex issues, so share specific examples of challenges you've tackled in the past.
Be Clear and Concise: When writing your application, keep it clear and concise. Use bullet points where possible to make it easy for us to read through your qualifications and experiences. We appreciate straightforward communication!
Apply Through Our Website: Finally, make sure to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Main Street Traffic Builder
✨Know Your Oracle Fusion Inside Out
Make sure you brush up on your knowledge of Oracle Fusion Cloud, especially the areas mentioned in the job description like HCM, Payroll, and Finance. Be ready to discuss specific functionalities and how you've used them in past roles.
✨Showcase Your Troubleshooting Skills
Prepare examples of complex issues you've resolved in previous positions. Highlight your approach to troubleshooting and how you collaborated with teams to ensure a positive user experience. This will demonstrate your hands-on functional support capabilities.
✨Familiarise Yourself with Reporting Tools
Since the role involves working with OTBI dashboards and BI Publisher reporting, make sure you can talk about your experience with these tools. If possible, bring examples of reports you've created or enhanced to show your practical knowledge.
✨Emphasise Collaboration and Communication
As you'll be working closely with business users and ICT teams, be prepared to discuss how you've effectively communicated and collaborated in the past. Share instances where your teamwork led to successful project outcomes or improved system usage.
