At a Glance
- Tasks: Lead a vibrant team, deliver unforgettable guest experiences, and smash business targets.
- Company: Join Miller & Carter, the home of steak perfection and a supportive team culture.
- Benefits: Enjoy a bonus scheme, 33% discount across brands, and private medical plans.
- Other info: Be part of an inclusive team that values your unique perspective.
- Why this job: Kickstart your management career with unique training and a chance to make a real impact.
- Qualifications: Passion for hospitality and leadership skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
At Miller & Carter - Mailbox we recognise a good General Manager is key to our success. You’ll build a business to be proud of, help to grow your team and smash targets. You’ll be part of a district of sites that are all working towards making moments that matter, and delivering experiences that keeps our guests coming back for more.
All management employees are enrolled onto our unique and industry leading 3 day Steak School, and we are proud as the ONLY restaurant chain to be awarded ‘The Masters of Steak' accreditation. This is a suitable opportunity for somebody looking for their first General Manager appointment.
WHAT’S IN IT FOR ME?
- Bonus Scheme – We’re all about rewarding the hard work you put in
- A massive 33% discount across all our brands.
- 20% discount across all of our brands for up to 5 friends and family.
- Discounted gym memberships
- Celebrating success– award nights, away days and team socials.
- Private medical and Dental Plans - to keep you safe, secure and always smiling
- Pension; 25 days paid holiday; high-street shopping discounts; and free shares.
- Free employee helpline- to support you with whatever life throws at you.
WHAT WILL I BE DOING?
AS GENERAL MANAGER YOU’LL…
- Train and inspire your team to deliver operational excellence and maximise sales opportunities.
- Ensure our guests are cared for, being the host to life’s memorable moments.
- Support your business to deliver food and drink to be proud of.
- Strive towards and achieve business targets.
At M&B we value the unique perspectives each person brings. We believe that by fostering a culture of inclusion, respect, and allyship, we create a sense of belonging, engagement and teamwork which are essential to delivering great guest experiences. Join us and be a part of a great team.
General Manager in Birmingham employer: Mailbox
Miller & Carter - Mailbox is an exceptional employer that prioritises flexibility and employee well-being, offering part-time Kitchen Assistants a vibrant work culture where teamwork and support are at the forefront. With unique benefits like a 33% discount across all brands, opportunities for paid qualifications, and a commitment to employee growth through initiatives like the Steak School, we ensure our staff feel valued and empowered. Join us in creating memorable dining experiences while enjoying a range of perks that enhance both your professional and personal life.
StudySmarter Expert Advice🤫
We think this is how you could land General Manager in Birmingham
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Mailbox. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Mailbox
Don't be shy about reaching out to Mailbox directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace General Manager in Birmingham
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Mailbox and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Mailbox
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
