Mail Metrics is seeking a Service Reliability Lead to own the day-to-day technical operations, reliability and supportability of the platform. You will lead the engineering capability, drive incident response and RCA, and push continuous improvement to reduce operational risk.
The role covers hybrid working with travel to offices and customer sites, leading Product Support Engineers, Product Engineers and QA support, and coordinating with Service Operations on significant incidents.
#J-18808-Ljbffr
Service Reliability Lead – SRE & Platform Ops employer: Mail Metrics
Mail Metrics is an exceptional employer that fosters a collaborative and innovative work culture, where employees are empowered to make impactful contributions to client profitability and commercial decision-making. With a focus on professional growth, the company offers ample opportunities for skill development and career advancement, all while enjoying the flexibility of a hybrid working model in a vibrant UK & Ireland market.
