Mail Metrics in Leicester is seeking an IT Service Desk Engineer to provide first and second line support for hardware, software, and network issues. You will log, triage, and manage tickets, working across multiple channels with strong customer focus.
You will administer Microsoft 365 and SharePoint, manage user accounts and permissions, and provide hands-on on-site support on the production floor. A proactive, ITIL‑minded approach and clear communication are essential for success.
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IT Service Desk Specialist – Onsite Support in Leicester employer: Mail Metrics
Mail Metrics is an exceptional employer that fosters a collaborative and innovative work culture, where employees are empowered to make impactful contributions to client profitability and commercial decision-making. With a focus on professional growth, the company offers ample opportunities for skill development and career advancement, all while enjoying the flexibility of a hybrid working model in a vibrant UK & Ireland market.
