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For Companies At a Glance
- Tasks: Engage with clients, deliver demos, and shape innovative solutions.
- Company: Join a forward-thinking company in the Customer Communications sector.
- Benefits: Competitive salary, flexible working, and opportunities for professional growth.
- Why this job: Make a real impact by shaping solutions and driving client success.
- Qualifications: Experience in customer communications and strong relationship-building skills.
- Other info: Dynamic role with opportunities to work on exciting projects.
The predicted salary is between 50000 - 60000 £ per year.
Are you an experienced Product Consultant who enjoys combining product expertise with client engagement? In this role, you’ll support presales activities through platform demos, solution proposals, and capturing client requirements for new opportunities and projects. If you enjoy shaping solutions and supporting new business, we’d love to hear from you.
Main Purpose of the Role
This role will play a crucial part in supporting incremental opportunities from both existing clients and new opportunities. Through the delivery of Platform Demos, creation of Solution Proposals, completion of Requirements Catalogues, and authoring of technical responses in support of bids, the Product Consultant will support across all presales activity. The Product Consultant will collaborate closely with clients and colleagues to ensure we accurately capture requirements in scope for projects, change requests, platform developments, and new opportunities. This role is integral to ensuring we capture clients’ requirements in a clear and consistent manner to allow us to brief this into Change Delivery for client project activity and Product Development where Platform enhancements are required.
Role Description/Key Responsibilities
- Research the needs of customers and prospects.
- Gather data, insights, and opinions while tracking market drivers, technology developments, and legislative changes.
- Identify gaps in the current proposition.
Requirements & Solution Development
- Gather client requirements that shape Solution Proposals where new functionality is required.
- Work with Change Delivery teams to understand BA, ADL, CCM Dev, and Testing effort needed.
- Collaborate with Account Directors and Business Development Directors in innovation and engagement workshops to identify process improvements that streamline proposals.
Performance & Governance
- Ensure adherence to SLAs for Product Demos, Solution Proposals, and Requirements Catalogues.
- Act as the solution lead, providing technical support for developing opportunities.
- Ensure proposed solutions align with current Product Suite and Mail Metrics Platform capabilities.
- Provide technical responses based on the Bid Allocation for all solution-related elements.
Skills & Experience
- Deep understanding of the Customer Communications sector, including technology, market landscape, and competitor analysis.
- Detailed knowledge of data capture and digital transformation technologies to support opportunities from existing clients and new prospects.
- Confident in developing relationships with a range of different internal and external stakeholders in support of bids and opportunities.
- Self-starter capable of working independently to prioritise their workload.
- Ability to work collectively as part of a team on complex, strategic opportunities that require engagement with several SMEs across the business.
- Competent in navigating difficult conversations and dealing with objections to deliver mutually beneficial outcomes.
- Experience of creating clear and compelling technical documentation in support of incremental and new opportunities.
- Experience of delivering clear and compelling product demos for clients and prospects.
- Proficient in the delivery of tailored client training sessions orientated towards user needs.
- Basic knowledge of financial management, pricing models, and budgeting.
Product Consultant in Leicester employer: Mail Metrics group.
Contact Detail:
Mail Metrics group. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Consultant in Leicester
✨Tip Number 1
Get to know the company inside out! Research their products, values, and recent news. This will help you tailor your conversations and show that you're genuinely interested in what they do.
✨Tip Number 2
Practice your product demos! Make sure you can showcase your skills confidently. A well-prepared demo can really impress potential employers and set you apart from other candidates.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can open doors and give you insider info about the hiring process.
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar!
We think you need these skills to ace Product Consultant in Leicester
Some tips for your application 🫡
Show Off Your Product Knowledge: Make sure to highlight your experience and expertise in the Customer Communications sector. We want to see how well you understand the market landscape and technology developments, so don’t hold back on showcasing your insights!
Tailor Your Application: When applying, customise your application to reflect the specific requirements of the Product Consultant role. We love seeing candidates who take the time to align their skills with what we’re looking for, so make it personal!
Be Clear and Compelling: Your written application should be as clear and compelling as the technical documentation you’ll create in this role. Use straightforward language and structure your thoughts logically to make it easy for us to see your potential.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join the StudySmarter team!
How to prepare for a job interview at Mail Metrics group.
✨Know Your Product Inside Out
As a Product Consultant, you need to have a deep understanding of the product and its capabilities. Make sure you can confidently discuss how the product meets client needs and how it stands out from competitors. Brush up on recent updates and features so you can impress during your demo.
✨Research Your Clients
Before the interview, take some time to research the company and its clients. Understand their market position, challenges, and how your role can help them succeed. This will not only show your interest but also help you tailor your responses to align with their specific needs.
✨Prepare for Technical Questions
Expect to be asked about technical aspects of the product and how it integrates with other systems. Be ready to provide clear, concise answers and examples from your past experiences. Practising these responses can help you feel more confident during the interview.
✨Showcase Your Communication Skills
As this role involves engaging with clients and stakeholders, demonstrate your ability to communicate effectively. Use examples from your previous roles where you successfully navigated difficult conversations or objections. Highlight your experience in creating compelling documentation and delivering product demos.