Mail Metrics group. is seeking an IT Service Desk Engineer to act as the initial contact for hardware, software, network and end-user IT issues. The role covers first and second line support, ticket management, and proactive incident handling.
You will administer Microsoft 365 and SharePoint, support the production environment, and collaborate with IT teams to maintain high service levels in a fast-paced office setting in Leicester.
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Onsite IT Service Desk Engineer in Leicester employer: Mail Metrics group.
As a Service Desk Engineer in Leicester, you will join a dynamic team that prioritises professional development and fosters a collaborative work culture. The company offers competitive benefits, including ongoing training opportunities and a supportive environment that encourages innovation and improvement. With a focus on customer service excellence, you'll play a vital role in ensuring smooth IT operations while enjoying the unique advantage of working in a vibrant city known for its rich history and community spirit.
