Mail Metrics Group in the United Kingdom is seeking an Application Support Engineer (L2) to resolve complex issues and support business-critical systems. You will provide second-line IT support, troubleshoot across applications and platforms, and work with service desk tools to deliver fast, customer‑focused service.
The role emphasizes knowledge sharing, process improvement, and collaboration with internal teams and third‑party suppliers to sustain high availability.
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Application Support Engineer (L2) - Customer Focused IT in Huddersfield employer: Mail Metrics group.
As a Service Desk Engineer in Leicester, you will join a dynamic team that prioritises professional development and fosters a collaborative work culture. The company offers competitive benefits, including ongoing training opportunities and a supportive environment that encourages innovation and improvement. With a focus on customer service excellence, you'll play a vital role in ensuring smooth IT operations while enjoying the unique advantage of working in a vibrant city known for its rich history and community spirit.
