At a Glance
- Tasks: Optimise housing systems and lead improvements for high-quality management services.
- Company: Join Maidstone Borough Council, dedicated to delivering top-notch services.
- Benefits: Generous holidays, free parking, hybrid working, and wellness events.
- Other info: Great career growth opportunities and supportive work environment.
- Why this job: Make a real impact in housing management while developing your skills.
- Qualifications: Degree-level education and experience in business analysis required.
The predicted salary is between 36234 - 39307 £ per year.
We are seeking a proactive and detail-focused Housing Systems and Projects Officer to join our team. This new role will be key to ensuring our housing systems are fully optimised to support high‑quality, compliant, and efficient Housing and Asset Management services.
Job details
- Salary Grade 9: £36,234 - £39,307 per annum.
- Contract: Permanent.
- Hours: 37 hours per week.
- Location: Maidstone.
- Region: South.
- Employment type: Full time.
Key Responsibilities
- Configure, maintain, and enhance housing systems to maximise performance and usability, including Redkite and Agresso.
- Lead system and process improvements in line with legislative and regulatory requirements.
- Champion strong data quality practices and ensure data transferred between systems is accurate and effective.
- Maintain excellent working relationships with key stakeholders, including the Housing team, ICT, Systems providers, Information and Analytics team and Finance.
- Design new, and refresh existing, dashboards in Power BI.
- Use any relevant sector reporting and insight tools to develop and present an accurate and timely programme of reporting.
This is a full‑time position working 37 hours per week on a permanent contract. The role offers the benefit of hybrid working, combining the flexibility to work from home with office‑based working on a business needs basis.
About You
- Educated to degree level or equivalent with experience using business analysis skills to challenge and improve systems and processes.
- Proficiency in the use of MS Dynamics, Excel, Power BI and other relevant packages, and the ability to translate data into varying formats suitable for the audience.
- Strong communication skills, with the ability to build effective working relationships with stakeholders.
- Organised and self‑motivated, with a keen eye for details and the ability to work to tight deadlines.
About Us
Maidstone Borough Council is a confident organisation dedicated to delivering high‑quality services to residents and local businesses.
Our Offer
- Generous holiday entitlement which increases after 5 years in service plus bank holidays with the option to buy additional leave.
- Additional 3 days leave to enable a close‑down of the offices between Christmas and New year.
- Free parking.
- Invitations to staff events to celebrate success and support wellbeing that include holistic therapies and outdoor activities.
- Employee Assistance Programme providing confidential & independent information and access to counsellors.
- Local Government Pension Scheme (LGPS) with valuable life cover and financial protection for your family.
- Life Assurance – three times your annual salary (for members of the LGPS).
- Season Ticket Loan to help with the cost of your rail/bus journey to & from work.
- Lease car salary sacrifice scheme allowing you to lease a brand‑new car. The monthly fee includes insurance, servicing and road tax.
- Annual flu vaccine.
- Cycle to work scheme.
- Staff benefits discounts on leisure, eating out, holidays and shopping.
- Excellent learning and career opportunities for committed individuals.
- A professional fee payment, if required for the role.
Selection Process
Following the submission of your application form, it will be reviewed by the recruiting manager. Successful candidates will be invited to a job‑specific interview assessment followed by an interview. Maidstone Borough Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all employees and volunteers to share this commitment.
If you would like to discuss this position, please contact Julie Shuter, Housing Portfolio Manager on 01622 602185. Interview date: 2nd July 2026.
Housing Systems & Projects Officer in Maidstone employer: Maidstone Borough Council
Maidstone Borough Council is an excellent employer that prioritises the well-being and professional growth of its employees. With a commitment to high-quality service delivery, the council offers generous benefits including flexible hybrid working, extensive holiday entitlement, and opportunities for career advancement. The supportive work culture fosters strong relationships among teams, ensuring that employees feel valued and empowered in their roles.
StudySmarter Expert Advice🤫
We think this is how you could land Housing Systems & Projects Officer in Maidstone
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, especially those who work with systems like Redkite and Agresso. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for your interview by brushing up on your knowledge of data quality practices and system improvements. Be ready to share examples of how you've enhanced processes in the past – it’ll show you’re the right fit for the role!
✨Tip Number 3
Don’t underestimate the power of a follow-up! After your interview, drop a quick thank-you email to express your appreciation. It keeps you fresh in their minds and shows your enthusiasm for the position.
✨Tip Number 4
Apply through our website for the best chance at landing the job! We love seeing applications directly from candidates who are genuinely interested in joining our team at Maidstone Borough Council.
We think you need these skills to ace Housing Systems & Projects Officer in Maidstone
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the Housing Systems & Projects Officer role. We want to see how you can optimise housing systems and improve processes, so don’t hold back on showcasing relevant examples!
Show Off Your Tech Skills:Since this role involves working with systems like Redkite, Agresso, and Power BI, it’s crucial to mention your proficiency with these tools. We’re looking for someone who can hit the ground running, so let us know how you’ve used these technologies in past roles.
Communicate Clearly:Strong communication skills are key for this position. When writing your application, be clear and concise. We want to see how you can build effective relationships with stakeholders, so share any relevant experiences that demonstrate your ability to communicate effectively.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it makes the whole process smoother for everyone involved.
How to prepare for a job interview at Maidstone Borough Council
✨Know Your Systems
Make sure you’re familiar with the housing systems mentioned in the job description, like Redkite and Agresso. Brush up on how they work and think about how you can enhance their performance. Being able to discuss specific examples of system improvements will show your proactive approach.
✨Data Quality is Key
Since the role emphasises strong data quality practices, prepare to talk about your experience with data management. Think of instances where you ensured data accuracy or improved reporting processes. This will demonstrate your attention to detail and commitment to compliance.
✨Build Relationships
The job requires excellent communication skills and relationship-building with stakeholders. Before the interview, consider how you’ve successfully collaborated with different teams in the past. Be ready to share examples that highlight your interpersonal skills and ability to work effectively with others.
✨Showcase Your Analytical Skills
With a focus on business analysis and reporting tools like Power BI, be prepared to discuss your analytical skills. Bring examples of how you've used these tools to create dashboards or reports that provided valuable insights. This will illustrate your capability to translate data into actionable information.
