Macmillan Information Support Worker

Macmillan Information Support Worker

Royal Tunbridge Wells Temporary 28800 - 43200 £ / year (est.)
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At a Glance

  • Tasks: Support patients and families while overseeing volunteers at the Tunbridge Wells Hub.
  • Company: Join the compassionate team at the Tunbridge Wells Hospital Macmillan Hub.
  • Benefits: Enjoy flexible working patterns and a supportive work environment.
  • Why this job: Make a real impact in people's lives while gaining valuable experience in healthcare.
  • Qualifications: Compassionate individuals with a desire to help others are encouraged to apply.
  • Other info: This is a 1-year fixed-term role with potential for internal secondment.

The predicted salary is between 28800 - 43200 £ per year.

We are looking for a dedicated and compassionate Band 4 Macmillan Information Support Worker to join our team at the Tunbridge Wells Hospital Macmillan Hub. This is a 1-year fixed-term role and we are open to a secondment opportunity for internal applicants only.

In this role, you will collaborate closely with the Band 4 Information Support Worker based at the Macmillan Centre in Maidstone to provide essential support to patients and their families. You will also oversee volunteers at the Tunbridge Wells Hub, ensuring smooth and effective service delivery.

Please note that this role may often attract a high level of applications. Please note this role may close earlier than the original closing date so please ensure you submit your application as soon as possible., Although primarily based at Tunbridge Wells, you may occasionally be required to work across sites to cover staff shortages or sickness. We operate a Monday to Friday service but are open to flexible working patterns, as long as service needs are met.

Would you like to work flexibly? In the NHS, we are reminded every day of how important life is. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us, for our patients and for you. Speak to us about how we might be able to accommodate a flexible working arrangement.

Tunbridge Wells Hospital

Tonbridge Road

Tunbridge Wells

TN12 9QQ, Tunbridge Wells Hospital

Tonbridge Road

Tunbridge Wells

TN12 9QQ

Employer’s website

https://www.mtw.nhs.uk/ (Opens in a new tab)

For questions about the job, contact:

Macmillan Information Lead

Evelyn Bateta

evelyn.bateta@nhs.net

07745643554

Macmillan Information Support Worker employer: Maidstone and Tunbridge Wells NHS Trust

At the Tunbridge Wells Hospital Macmillan Hub, we pride ourselves on being an excellent employer that values compassion and dedication. Our supportive work culture fosters collaboration and flexibility, allowing you to balance your professional and personal life while making a meaningful impact on patients and their families. With opportunities for growth and development, as well as the chance to oversee volunteers, this role offers a rewarding experience in a dynamic healthcare environment.
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Contact Detail:

Maidstone and Tunbridge Wells NHS Trust Recruiting Team

+447745643554

evelyn.bateta@nhs.net

StudySmarter Expert Advice 🤫

We think this is how you could land Macmillan Information Support Worker

✨Tip Number 1

Make sure to highlight your experience in providing support to patients and families during your interview. Share specific examples of how you've made a positive impact in similar roles.

✨Tip Number 2

Familiarize yourself with the services offered at the Tunbridge Wells Hospital Macmillan Hub. This knowledge will help you demonstrate your enthusiasm for the role and your understanding of the environment you'll be working in.

✨Tip Number 3

Since this role involves overseeing volunteers, think about your leadership and teamwork skills. Be prepared to discuss how you would motivate and support volunteers to ensure effective service delivery.

✨Tip Number 4

Given the potential for high competition, consider applying as soon as possible. Early applications can sometimes lead to better chances of being noticed by the hiring team.

We think you need these skills to ace Macmillan Information Support Worker

Compassionate Communication
Patient Support Skills
Team Collaboration
Volunteer Management
Organizational Skills
Flexibility and Adaptability
Empathy
Problem-Solving Skills
Attention to Detail
Time Management
Knowledge of Cancer Care
Interpersonal Skills
Ability to Work Under Pressure
Confidentiality and Data Protection Awareness

Some tips for your application 🫡

Understand the Role: Take the time to thoroughly read the job description for the Macmillan Information Support Worker position. Understand the key responsibilities and required skills, as this will help you tailor your application.

Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience in healthcare, support roles, or volunteer management. Use specific examples that demonstrate your compassion and dedication to patient care.

Showcase Flexibility: Since the role offers flexible working patterns, mention your willingness to adapt to different schedules and locations. This shows that you are committed to meeting the needs of the service.

Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at Maidstone and Tunbridge Wells NHS Trust

✨Show Your Compassion

As a Macmillan Information Support Worker, empathy is key. Be prepared to share examples of how you've supported patients or families in the past, highlighting your compassionate approach.

✨Understand the Role

Familiarize yourself with the responsibilities of the position, especially regarding collaboration with the Maidstone team and overseeing volunteers. This will show your genuine interest in the role.

✨Discuss Flexibility

Since the role offers flexible working patterns, be ready to discuss your availability and how you can adapt to meet service needs while maintaining a work-life balance.

✨Prepare Questions

Have thoughtful questions ready about the team dynamics at the Tunbridge Wells Hub and how they support each other. This demonstrates your proactive attitude and eagerness to integrate into the team.

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