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- Tasks: Join our team as a Healthcare Support Worker, providing compassionate care to patients.
- Company: Maidstone and Tunbridge Wells NHS Trust is a top-rated healthcare provider in South East England.
- Benefits: Enjoy flexible shifts, competitive pay, free DBS checks, and access to the NHS Pension Scheme.
- Why this job: Make a real difference in patients' lives while gaining valuable experience in a supportive environment.
- Qualifications: Must hold a nationally approved HEE Care Certificate obtained in a healthcare setting.
- Other info: Flexible working patterns allow you to balance work with your studies or personal life.
We are excited to offer an opportunity to join our staff bank as a Band 3 Enhanced Care Healthcare Support Worker (ECHCSW), with flexibility to work across Maidstone Hospital and Tunbridge Wells Hospital. As an ECHCSW, you will play a vital role within our direct care team, focusing on communication and therapeutic engagement. It is essential that you are committed to maintaining patient safety and have the right values, attitude, and resilience to work in a busy and often challenging environment.
In this role, you will provide high-quality care and therapeutic support to patients and their families, working in partnership with the wider multidisciplinary team. You will be assigned to individual patients on a shift-by-shift basis and work across wards and departments within the Trust, under the supervision of registered healthcare professionals. You will support patients with behaviours that challenge by delivering one-to-one enhanced or cohorted care using a compassionate and therapeutic approach. Your role will be key in promoting dignity, safety, and wellbeing at all times.
This is a flexible position that requires you to work a variety of shifts, including days, evenings, nights, weekends, and bank holidays. Working on the bank gives you the opportunity to work flexibly at a time and date that suits you, offering a great work-life balance.
To prepare you for the role, you will be required to attend an Enhanced Care Health Care Support Worker Induction Day. This training will ensure you understand the expectations of the Trust and how to provide effective, person-centred support to patients with complex needs. Please note: You must hold a nationally approved HEE Care Certificate, which must have been obtained in a healthcare setting.
If you are passionate about delivering high-quality care and making a difference in the lives of patients, we would love to hear from you.
Maidstone and Tunbridge Wells NHS Trust is proud to be ranked among the top 10 NHS Trusts nationwide, and was named the second-best Trust to work for in the South East in both the 2023 and 2024 NHS Staff Surveys. We are a large acute hospital trust based in South East England, providing high-quality general and specialist hospital services to around 600,000 residents across West Kent and East Sussex. Our dedicated and diverse workforce of over 8,000 staff also delivers specialist cancer services through the Kent Oncology Centre.
Our Staff Bank plays a vital role in supporting our services by providing flexible, skilled cover for temporary staffing needs across all specialties. It offers a rewarding and adaptable way to work, giving you the opportunity to broaden your experience, explore different specialties, and potentially move into a permanent role within the Trust.
Benefits Include:
- Competitive pay
- Flexible, ‘as and when’ working patterns
- Free DBS check and uniform
- Priority access to shifts over agency staff
- Weekly payroll
- Support for ongoing development and revalidation
- Easy-to-use online shift booking system - Loop
- Access to the NHS Pension Scheme
- Blue light card eligibility
For an informal discussion about the role, please contact Amy Daniels, Head of Mental Health - amy.daniels@nhs.net
Interview Date - To Be Confirmed
Enhanced Care Healthcare Support Worker - Bank employer: Maidstone and Tunbridge Wells NHS Trust
Contact Detail:
Maidstone and Tunbridge Wells NHS Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Enhanced Care Healthcare Support Worker - Bank
✨Tip Number 1
Familiarise yourself with the values and mission of Maidstone and Tunbridge Wells NHS Trust. Understanding their commitment to patient care and safety will help you align your responses during any discussions or interviews.
✨Tip Number 2
Network with current or former Enhanced Care Healthcare Support Workers. They can provide insights into the role and share tips on how to excel in the position, which can be invaluable during your application process.
✨Tip Number 3
Prepare for potential scenario-based questions that may arise during interviews. Think about how you would handle challenging behaviours or situations, as this role requires a compassionate and therapeutic approach.
✨Tip Number 4
Be ready to discuss your flexibility and availability. Since this is a bank position, demonstrating your willingness to work various shifts, including weekends and holidays, will show your commitment to the role.
We think you need these skills to ace Enhanced Care Healthcare Support Worker - Bank
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Enhanced Care Healthcare Support Worker position. Highlight key skills such as communication, patient safety, and therapeutic engagement in your application.
Tailor Your CV: Customise your CV to reflect relevant experience and skills that align with the job. Emphasise any previous roles in healthcare, particularly those involving direct patient care or support for individuals with complex needs.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for delivering high-quality care. Mention specific experiences that demonstrate your commitment to patient safety and your ability to work in challenging environments.
Highlight Relevant Qualifications: Ensure you mention your HEE Care Certificate and any other relevant qualifications or training. This is crucial as it shows you meet the essential criteria for the role and are prepared for the responsibilities involved.
How to prepare for a job interview at Maidstone and Tunbridge Wells NHS Trust
✨Understand the Role
Make sure you thoroughly understand the responsibilities of an Enhanced Care Healthcare Support Worker. Familiarise yourself with the key aspects of patient safety, therapeutic engagement, and the importance of working within a multidisciplinary team.
✨Show Your Compassion
During the interview, highlight your ability to provide compassionate care. Share examples from your past experiences where you successfully supported patients, especially those with challenging behaviours, to demonstrate your suitability for the role.
✨Emphasise Flexibility
Since this position requires working various shifts, be prepared to discuss your availability and willingness to work flexible hours. This shows that you are adaptable and ready to meet the needs of the Trust.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of the interview. This could include inquiries about the training process or how the Trust supports ongoing development. It shows your genuine interest in the role and the organisation.
