Administrative Support Assistant - Pastoral

Maiden Erlegh School in Reading is seeking an organised and professional Administrative Support Assistant - Pastoral to provide effective administrative support to our pastoral team. This is a varied role supporting the Pastoral Manager, Heads of Year, behaviour team and senior leaders. You will help ensure that pastoral and behaviour processes are well organised, accurate and responsive, supporting colleagues to provide effective pastoral care for students.

Key responsibilities:

• Provide administrative support for referrals to external agencies, maintaining detailed and accurate records.
• Coordinate the recording and monitoring of Alternative Provision.
• Support students in attending appointments.
• Provide daily cover within student services.
• Provide administrative support to the Pastoral Manager, Heads of Year, behaviour team and senior leaders in relation to behaviour.
• Maintain and monitor pastoral and safeguarding documentation, ensuring information is accurately stored and filed.
• Attend meetings as required and complete appropriate follow-up actions.
• Support and work collaboratively with the wider administration team.
• Produce regular pastoral performance data for senior leaders.
• Identify trends within pastoral data and elevate emerging issues.
• Liaise with parents/carers and external agencies in support of students’ pastoral care.
• Undertake First Aid training, if not already qualified, and respond to First Aid requirements.
• Maintain confidentiality and uphold data protection requirements at all times.

The ideal candidate:

• You will have strong organisational and communication skills, with the ability to prioritise your workload and respond effectively to the needs of different stakeholders.
• You will be reliable, tactful and sensitive, with a clear understanding of the importance of confidentiality when working with students and families.
• You will be able to work independently while contributing positively to a wider team and will have strong Microsoft Office skills, including Word, Excel and Outlook.
• Knowledge of MIS packages would be an advantage but is not essential.
• An NVQ Level 2 qualification or equivalent is required.
• You will also demonstrate a flexible approach to your work and a commitment to developing your knowledge and practice.

Benefits of Working with Maiden Erlegh Trust:

• Pension Scheme - Generous employer contributions through the Teachers’ Pension Scheme or Local Government Pension Scheme.
• Annual Leave - Generous entitlement, increasing with length of service.
• ME Day - One additional day’s leave each year for a significant personal event.
• Professional Development - Extensive CPD through the Maiden Erlegh Institute, annual Trust Conference and apprenticeship opportunities.
• Hybrid Working - Flexible working arrangements for eligible roles.
• Perkbox - Discounts, wellbeing resources and monthly perk points.
• Wellbeing and Health - Free flu vaccinations and eye tests (where eligible).
• Employee Assistance Programme - 24/7 support and discount schemes.
• Mental Health First Aid Support.
• Recognition and Community - Celebrating achievements and milestones across #TeamMET.
• Employee Referral Scheme.

Working for our Trust means contributing to something larger by supporting the education and life chances of children and young people every day.

Safeguarding:

Maiden Erlegh Trust is committed to safeguarding, equality and promoting the welfare of children and young people. The successful candidate will be expected to share this commitment, follow local safeguarding policies and procedures and report concerns appropriately.

If you believe this is an environment where you can thrive, develop and make a meaningful contribution, please contact recruitment@maidenerleghtrust.org for an informal discussion. Applicants are encouraged to apply early, as we reserve the right to close the advert and interview at any time.