Digital Marketing
Social Media & Branding Expert
Cambridge, UK (UK-wide travel)
A hands‑on, field‑driven role combining social media & video‑led marketing, founder personal brand development, and sales conversion — at the centre of building a nationwide brand.
Role Overview
You will travel across the UK to customer sites, factories, and warehouses — capturing real content, generating enquiries, converting leads, and ensuring a seamless experience from first enquiry through to aftercare.
Marketing & Content
- Plan and execute social media strategies that generate real enquiries and measurable results
- Travel the UK to capture stone, fabrication, installation, before/after, and customer story content
- Create and publish short‑form video (Reels, Shorts, TikTok, LinkedIn, Instagram, YouTube, Pinterest)
- Present confidently on camera — products, processes, and craftsmanship
- Build and manage the company brand and the founder's personal brand
- Collaborate with the media team to ensure consistent output and quality
Sales & Growth
- First point of contact for enquiries via phone, email, WhatsApp, and live chat
- Proactively follow up and convert leads into confirmed orders
- Build trust with UK customers through clear, confident communicationMaintain relationships to drive repeat business and referrals
- Work towards clear conversion metrics and revenue goals
CRM & Systems
- Own and manage the CRM system — leads, deals, tasks, notes, and records
- Track the full sales pipeline across CRM, WhatsApp, and internal tools
- Ensure data accuracy and timely updates
- Monitor follow‑ups, payments, delivery milestones, and communications
What We're Looking For
Essential
- Fluent English with UK‑standard professional communication
- Confident on camera and comfortable creating video content
- Highly organised, detail‑oriented, and process‑driven
- Strong sales, marketing, and relationship‑building skills
- Excellent computer literacy and numeracy
- Willingness to travel across the UK
Preferred
- Background in interior design, construction, kitchens, stone, or project‑based sales
- Experience in consultative or high‑value sales
- Understanding of content‑led growth and social media funnels
- Driving licence (preferred, not mandatory)
Social Media & Branding Expert in Cambridge employer: MAI UK
MAI UK is an exceptional employer located in the vibrant city of Cambridge, offering a dynamic work culture that fosters innovation and collaboration. As a Backend Engineer, you will benefit from comprehensive employee growth opportunities, including mentorship and training programmes, while enjoying a supportive environment that values your contributions to building scalable systems. With a focus on cutting-edge technology and a commitment to work-life balance, MAI UK stands out as a rewarding place for those seeking meaningful employment in the engineering field.
