At a Glance
- Tasks: Create bespoke luxury travel itineraries and provide top-notch client service.
- Company: Join Mahlatini Luxury Travel, a passionate team dedicated to crafting unforgettable journeys.
- Benefits: Enjoy flexible working, competitive salary, commission, and 29 days holiday.
- Other info: Be part of a supportive team with opportunities for professional growth and volunteering.
- Why this job: Combine your love for travel with a rewarding career in a dynamic environment.
- Qualifications: 3+ years in travel consulting with expertise in the Indian Sub-continent.
The predicted salary is between 36000 - 60000 £ per year.
People, Culture and Sustainability Manager at Mahlatini Luxury Travel
Location: Belfast or Remote (UK)
Duration: Permanent
Role: Full-time
Flexibility: Hybrid office/home working and flexible working arrangements
Venture on your next great journey: Take the next step with Mahlatini Luxury Travel as we expand our team of Travel Experts. We are passionate about travel and creating Life’s Greatest Journeys for our clients, and are currently recruiting for Travel Specialists. You’ll have a client centred approach to delivering high end service with knowledge and understanding of the Indian Sub-continent (India, Sri Lanka, Nepal and Bhutan) and building complex itineraries aligned to our commitment of delivering the highest standards of tailormade travel. If you feel this is a good fit, we can't wait to hear from you.
Core Skills
- Client centric approach to work
- Results oriented
- Passionate about travel
- Excellent communicator; written, verbal and face to face (video calls)
- Organised with ability to manage client portfolio
- Collaborative and a team player
The Role
- Curation of high quality, tailor-made itineraries in a luxury space
- Conversion of warm sales leads via email, telephone and video calls
- High quality presentation of customised travel itineraries with a keen eye for detail
- Delivery of gold standard client service at all stages of the client journey
- Proactive expansion of product knowledge keeping aware of industry developments to ensure expertise across our specialist product portfolio
- Foster good working relationships with colleagues and trade partners; and exhibit a strong team ethic.
Skills & Experience
- 3 years’ plus Travel Consultant experience in a tailor-made travel environment working with complex itineraries
- First-hand knowledge of our core destinations, specifically within the Indian Sub-continent
- Hitting monthly sales targets whilst nurturing client relationships
- Excellent Administrative skills with advanced levels of IT literacy
- Highly-organised with strong time management skills
- Bachelor’s degree or equivalent
What we can offer you
- Flexible working patterns with hybrid options
- Exceptional salary plus commission and benefits
- Company pension scheme
- 29 days holiday per year with long service benefits
- Discounted travel and access to exclusive industry rates
- Structured training and continuous professional development
- Team Volunteering aligned to our BCorp values and Social Events Calendar
- Employee Assistance Programme
Seniority level: Mid-Senior level
Employment type: Full-time
Job function: Sales and Customer Service, Travel Arrangements
Senior Travel Consultant - Indian Sub-continent employer: Mahlatini Luxury Travel
Mahlatini Luxury Travel is an exceptional employer, offering a vibrant work culture that celebrates creativity and excellence in luxury travel. With a focus on employee growth through ongoing training and development, team members enjoy generous benefits including pension plans, holiday allowances, and exclusive travel discounts, all while working in a dynamic environment dedicated to crafting unforgettable experiences for discerning clients.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Travel Consultant - Indian Sub-continent
✨Get Involved in Local Travel Events
Join local tourism fairs or travel expos in your area. These events are a treasure trove for networking, and you can often meet hiring managers from companies like Mahlatini Luxury Travel who are looking for fresh talent for roles like Senior Travel Consultant - Indian Sub-continent.
✨Showcase Your Travel Know-How
Create a travel blog or use social media to share your experiences and insights about different destinations. This can help you stand out to recruiters in the travel industry, demonstrating your passion for the sector and your ability to engage with an audience.
✨Connect with Alumni from Your School
Check out alumni groups linked to the travel and tourism sectors. Often, these connections can lead to inside info about opportunities at companies like Mahlatini Luxury Travel and give you a leg up for your Senior Travel Consultant - Indian Sub-continent application.
✨Don’t Shy Away from Cold Emails
If there's a dream company you want to join, don’t hesitate to send a friendly email to their HR or recruitment team. Express your interest in their vision and mention that you’re keen on any Senior Travel Consultant - Indian Sub-continent openings they might have. It's a bold move, but it might just pay off!
We think you need these skills to ace Senior Travel Consultant - Indian Sub-continent
Some tips for your application 🫡
Show Your Passion for Travel:In the travel and tourism industry, your love for exploration and different cultures should shine through in your application. Make sure to share personal anecdotes or experiences that highlight your enthusiasm for travel—this can really set you apart when applying for the Senior Travel Consultant - Indian Sub-continent role at Mahlatini Luxury Travel.
Highlight Your Customer Service Skills:Customer service is king in travel and tourism. When detailing your work experience, focus on situations where you provided outstanding service or resolved customer issues, as this demonstrates your ability to ensure client satisfaction. Include specific examples in your CV to show that you're ready to face the challenges of the Senior Travel Consultant - Indian Sub-continent position at Mahlatini Luxury Travel.
Keep Your CV Travel-Themed:When it comes to CV conventions in the travel industry, think of including any relevant certifications or training you've completed, like first aid or tour guiding courses. If you've travelled widely yourself, don't hesitate to mention that—it's all about showing your background fits the globetrotting vibe of Mahlatini Luxury Travel.
Craft a Compelling Cover Letter:Your cover letter should not only explain why you're a great fit but also reflect your personality! Use this space to express what excites you about the travel sector and how you can contribute to Mahlatini Luxury Travel's adventures. Share any unique perspectives or ideas you have to enhance the travel experience, especially as a full-time Senior Travel Consultant - Indian Sub-continent.
How to prepare for a job interview at Mahlatini Luxury Travel
✨Show Off Your Travel Knowledge
For a role in travel and tourism, it’s vital to demonstrate your knowledge of different destinations, cultures, and travel trends. Brush up on popular destinations and recent changes in travel restrictions. We suggest bringing some interesting travel stories or experiences to share—this can help you connect personally with the interviewer!
✨Prepare for Customer Scenarios
Expect to be hit with customer service scenarios during the interview. They might ask how you'd handle a challenging traveller or resolve a booking issue. Think of a few real-life examples from your experiences, even if they’re just from customer service roles. This will show that you're ready for the field and have the right mindset to tackle on-the-ground challenges!
✨Highlight Your Flexibility and Passion
In a full-time travel position, there are often irregular hours and spontaneous travel opportunities. Be sure to convey your flexibility and willingness to embrace the unpredictable nature of this industry. Let’s showcase that enthusiasm for travel and how it drives your decision-making!
✨Know the Tools of the Trade
Get familiar with travel booking systems and tools, such as Amadeus or Sabre. If you have experience using any specific software or even social media for travel promotions, bring that up! We want to show that you can hit the ground running and adapt quickly to their processes at Mahlatini Luxury Travel.
