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- Tasks: Create luxury travel itineraries and provide top-notch client service.
- Company: Join Mahlatini Luxury Travel, a passionate team dedicated to crafting unforgettable journeys.
- Benefits: Enjoy hybrid working, competitive salary, 29 days holiday, and exclusive travel discounts.
- Why this job: Be part of a dynamic team that values collaboration and personal growth in the travel industry.
- Qualifications: 3+ years in travel consulting with expertise in Sub-Saharan Africa and strong communication skills.
- Other info: Structured training and team volunteering opportunities aligned with our BCorp values.
The predicted salary is between 28800 - 48000 £ per year.
Flexibility: Hybrid office/home working and flexible working arrangements.
Venture on your next great journey: Take the next step with Mahlatini Luxury Travel as we expand our team of Travel Experts. We are passionate about travel and creating Life's Greatest Journeys for our clients, and are currently recruiting for African Travel Specialists. You'll have a client centred approach to delivering high end service with knowledge and understanding of Sub-Saharan Africa and building complex itineraries aligned to our commitment of delivering the highest standards of tailormade travel. If you feel this is a good fit, we can't wait to hear from you.
Core Skills
- Client centric approach to work
- Results oriented
- Passionate about travel
- Excellent communicator; written, verbal and face to face (video calls)
- Organised with ability to manage client portfolio
- Collaborative and a team player
The Role
- Curation of high quality, tailor-made itineraries in a luxury space
- Conversion of warm sales leads via email, telephone and video calls
- High quality presentation of customised travel itineraries with a keen eye for detail
- Delivery of gold standard client service at all stages of the client journey
- Proactive expansion of product knowledge keeping aware of industry developments to ensure expertise across our specialist product portfolio
- Foster good working relationships with colleagues and trade partners; and exhibit a strong team ethic
Skills & Experience
- 3 years' plus Travel Consultant experience in a tailor-made travel environment working with complex itineraries
- First-hand knowledge of our core destinations, specifically within Sub-Saharan Africa
- Hitting monthly sales targets whilst nurturing client relationships
- Excellent Administrative skills with advanced levels of IT literacy
- Highly-organised with strong time management skills
- Bachelor's degree or equivalent
What we can offer you
- Flexible working patterns with hybrid options
- Exceptional salary plus commission and benefits
- Company pension scheme
- 29 days holiday per year with long service benefits
- Discounted travel and access to exclusive industry rates
- Structured training and continuous professional development
- Team Volunteering aligned to our BCorp values and Social Events Calendar
- Employee Assistance Programme
Please complete the application form below. Fields marked with an * are required.
Senior Travel Consultant - Africa employer: Mahlatini Luxury Travel
Contact Detail:
Mahlatini Luxury Travel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Travel Consultant - Africa
✨Tip Number 1
Familiarise yourself with the latest trends and developments in Sub-Saharan Africa travel. This knowledge will not only help you during interviews but also demonstrate your passion and commitment to providing exceptional service.
✨Tip Number 2
Network with other travel professionals, especially those who specialise in luxury travel or African destinations. Building relationships can lead to valuable insights and potential referrals that may enhance your application.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed complex itineraries and client relationships in your previous roles. Highlighting your results-oriented approach will resonate well with the hiring team.
✨Tip Number 4
Showcase your communication skills by engaging with the company on social media. Comment on their posts or share relevant content to demonstrate your enthusiasm for the role and the travel industry.
We think you need these skills to ace Senior Travel Consultant - Africa
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant travel experience, particularly in creating complex itineraries and working with Sub-Saharan Africa. Use specific examples to demonstrate your client-centric approach and results-oriented mindset.
Craft a Compelling Cover Letter: In your cover letter, express your passion for travel and why you want to work with Mahlatini Luxury Travel. Mention your understanding of the luxury travel market and how your skills align with their commitment to high-end service.
Showcase Your Communication Skills: Since excellent communication is key for this role, ensure your application reflects your ability to communicate effectively. Use clear and concise language, and consider including examples of how you've successfully interacted with clients in the past.
Highlight Your Organisational Skills: Given the need for strong time management and organisational skills, provide examples in your application that demonstrate how you've managed client portfolios or handled multiple tasks efficiently in previous roles.
How to prepare for a job interview at Mahlatini Luxury Travel
✨Showcase Your Travel Passion
Make sure to express your enthusiasm for travel during the interview. Share personal experiences and insights about Sub-Saharan Africa, as this will demonstrate your genuine interest and knowledge in the field.
✨Prepare Tailor-Made Itineraries
Before the interview, create a sample tailor-made itinerary for a potential client. This will not only showcase your organisational skills but also your ability to curate high-quality travel experiences that align with the company's standards.
✨Demonstrate Client-Centric Approach
Be ready to discuss how you prioritise client needs and build relationships. Use examples from your past experience where you successfully managed client expectations and delivered exceptional service.
✨Highlight Team Collaboration
Since the role requires working closely with colleagues and trade partners, prepare to share examples of how you've effectively collaborated in previous roles. Emphasise your team player mentality and how it contributes to achieving common goals.
