At a Glance
- Tasks: Create bespoke luxury safari itineraries and provide exceptional client service.
- Company: Join Mahlatini Luxury Travel, leaders in tailor-made African travel.
- Benefits: Enjoy flexible working, competitive salary, and exclusive travel discounts.
- Other info: Be part of a team that values social impact and professional growth.
- Why this job: Make unforgettable journeys come to life while exploring stunning Africa.
- Qualifications: 3+ years in luxury travel consulting with strong sales and communication skills.
The predicted salary is between 40500 - 49500 £ per year.
African Travel Specialist – Luxury Tailor-Made Safaris
At Mahlatini Luxury Travel, we design Life’s Greatest Journeys. As leaders in luxury safaris and tailor-made travel across Southern and Eastern Africa, we’re expanding our team of African Travel Specialists. We’re looking for experienced consultants who combine in-depth knowledge of Sub‑Saharan Africa with a passion for delivering exceptional, personalised client experiences. If you thrive on creating seamless, high-end itineraries and nurturing lasting client relationships, we’d love to hear from you.
What you’ll do:
- Curate bespoke, luxury safari and travel itineraries across Africa
- Convert warm leads through engaging phone, email and video consultations
- Present polished, detail-driven proposals that inspire confidence
- Deliver outstanding service before, during, and after travel
- Stay ahead of product developments, ensuring in-depth destination expertise
- Collaborate with colleagues and trade partners to uphold our gold-standard reputation
What we’re looking for:
- 3+ years’ experience as a Travel Consultant in tailor-made, luxury travel
- Proven ability to design and sell complex itineraries
- First‑hand knowledge of Sub‑Saharan Africa
- Strong sales track record and ability to hit targets
- Excellent communication skills (written, spoken, and video)
- Organised, tech‑savvy, and confident managing multiple clients
- Experience with GDS/flight systems
- Relevant bachelor’s degree or equivalent
What we offer:
- Flexible working patterns with hybrid options
- Competitive salary plus commission
- Company pension scheme
- 29 days holiday per year with long service benefits
- Discounted travel and access to exclusive industry rates
- Structured training and continuous professional development
- Team Volunteering aligned to our BCorp values and Social Events Calendar
- Employee Assistance Programme
Senior Travel Consultant - Africa employer: Mahlatini Luxury Travel
Mahlatini Luxury Travel is an exceptional employer that values passion for luxury travel and a commitment to outstanding client service. Based in the UK, we offer a collaborative work culture with ample opportunities for professional growth, including structured training and educational trips. Our competitive salary, performance-related bonuses, and unique benefits like discounted travel and team volunteering events make us an attractive choice for those seeking a rewarding career in the luxury travel sector.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Travel Consultant - Africa
✨Get Involved in Local Travel Events
Join local tourism fairs or travel expos in your area. These events are a treasure trove for networking, and you can often meet hiring managers from companies like Mahlatini Luxury Travel who are looking for fresh talent for roles like Senior Travel Consultant - Africa.
✨Showcase Your Travel Know-How
Create a travel blog or use social media to share your experiences and insights about different destinations. This can help you stand out to recruiters in the travel industry, demonstrating your passion for the sector and your ability to engage with an audience.
✨Connect with Alumni from Your School
Check out alumni groups linked to the travel and tourism sectors. Often, these connections can lead to inside info about opportunities at companies like Mahlatini Luxury Travel and give you a leg up for your Senior Travel Consultant - Africa application.
✨Don’t Shy Away from Cold Emails
If there's a dream company you want to join, don’t hesitate to send a friendly email to their HR or recruitment team. Express your interest in their vision and mention that you’re keen on any Senior Travel Consultant - Africa openings they might have. It's a bold move, but it might just pay off!
We think you need these skills to ace Senior Travel Consultant - Africa
Some tips for your application 🫡
Show Your Passion for Travel:In the travel and tourism industry, your love for exploration and different cultures should shine through in your application. Make sure to share personal anecdotes or experiences that highlight your enthusiasm for travel—this can really set you apart when applying for the Senior Travel Consultant - Africa role at Mahlatini Luxury Travel.
Highlight Your Customer Service Skills:Customer service is king in travel and tourism. When detailing your work experience, focus on situations where you provided outstanding service or resolved customer issues, as this demonstrates your ability to ensure client satisfaction. Include specific examples in your CV to show that you're ready to face the challenges of the Senior Travel Consultant - Africa position at Mahlatini Luxury Travel.
Keep Your CV Travel-Themed:When it comes to CV conventions in the travel industry, think of including any relevant certifications or training you've completed, like first aid or tour guiding courses. If you've travelled widely yourself, don't hesitate to mention that—it's all about showing your background fits the globetrotting vibe of Mahlatini Luxury Travel.
Craft a Compelling Cover Letter:Your cover letter should not only explain why you're a great fit but also reflect your personality! Use this space to express what excites you about the travel sector and how you can contribute to Mahlatini Luxury Travel's adventures. Share any unique perspectives or ideas you have to enhance the travel experience, especially as a full-time Senior Travel Consultant - Africa.
How to prepare for a job interview at Mahlatini Luxury Travel
✨Show Off Your Travel Knowledge
For a role in travel and tourism, it’s vital to demonstrate your knowledge of different destinations, cultures, and travel trends. Brush up on popular destinations and recent changes in travel restrictions. We suggest bringing some interesting travel stories or experiences to share—this can help you connect personally with the interviewer!
✨Prepare for Customer Scenarios
Expect to be hit with customer service scenarios during the interview. They might ask how you'd handle a challenging traveller or resolve a booking issue. Think of a few real-life examples from your experiences, even if they’re just from customer service roles. This will show that you're ready for the field and have the right mindset to tackle on-the-ground challenges!
✨Highlight Your Flexibility and Passion
In a full-time travel position, there are often irregular hours and spontaneous travel opportunities. Be sure to convey your flexibility and willingness to embrace the unpredictable nature of this industry. Let’s showcase that enthusiasm for travel and how it drives your decision-making!
✨Know the Tools of the Trade
Get familiar with travel booking systems and tools, such as Amadeus or Sabre. If you have experience using any specific software or even social media for travel promotions, bring that up! We want to show that you can hit the ground running and adapt quickly to their processes at Mahlatini Luxury Travel.
