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For Companies At a Glance
- Tasks: Manage customer renewals and develop strategies to retain and grow client accounts.
- Company: Join a leading Cybersecurity platform with a focus on innovation.
- Benefits: Competitive salary of £60,000 plus bonus, hybrid working, and career growth.
- Why this job: Make a real impact by enhancing client satisfaction and driving business success.
- Qualifications: Experience in software renewals or account management within tech or SaaS.
- Other info: Dynamic team environment with a focus on continuous improvement.
The predicted salary is between 42000 - 84000 £ per year.
Magnus & Wolf are delighted to be partnering with a leading Cybersecurity platform, who're seeking an experienced professional to join their expanding team as a Renewals Account Manager.
The Role
- Take ownership of customer renewals, developing smart, value-led strategies to retain and grow existing client accounts.
- Work across internal teams to ensure seamless contract management and proactive client engagement ahead of renewal milestones.
- Use data insights and strong relationship management to identify upsell opportunities and minimise churn.
- Act as a customer advocate, ensuring long-term satisfaction and alignment between solution delivery and business goals.
- Collaborate closely with sales and customer success to enhance client experience throughout the lifecycle.
The Person
- Proven experience in software renewals, account management, or customer success within a tech, SaaS, or IT services organisation.
- A commercial mindset — you thrive on hitting targets, protecting revenue, and delivering exceptional customer outcomes.
- Excellent communicator with the ability to navigate complex contracts and negotiate win-win solutions.
- Technically confident and comfortable discussing software licensing, product functionality, and value propositions.
- Motivated, structured, and team-oriented, with the drive to contribute to a culture of continuous improvement.
Renewals Account Manager in Slough employer: Magnus & Wolf
Contact Detail:
Magnus & Wolf Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Renewals Account Manager in Slough
✨Tip Number 1
Network like a pro! Reach out to your connections in the cybersecurity and tech space. Attend industry events or webinars, and don’t be shy about introducing yourself. You never know who might have a lead on that perfect Renewals Account Manager role!
✨Tip Number 2
Prepare for those interviews by brushing up on your knowledge of software renewals and account management. Be ready to discuss your past experiences and how they align with the job description. We want you to showcase your commercial mindset and ability to protect revenue!
✨Tip Number 3
Don’t forget to follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. Use this opportunity to reiterate your enthusiasm for the role and how you can contribute to their team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we’re always looking for talented individuals who are motivated and structured, just like you. Let’s get you that Renewals Account Manager position!
We think you need these skills to ace Renewals Account Manager in Slough
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the Renewals Account Manager role. Highlight your experience in software renewals and account management, and don’t forget to showcase those commercial wins that demonstrate your ability to hit targets.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re the perfect fit for this role. Mention specific examples of how you've successfully managed client relationships and driven renewals in the past.
Showcase Your Communication Skills: As a Renewals Account Manager, communication is key. In your application, highlight instances where you've navigated complex contracts or negotiated solutions. We want to see how you can advocate for customers while ensuring business goals are met.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Magnus & Wolf
✨Know Your Numbers
Before the interview, brush up on your metrics related to renewals and account management. Be ready to discuss specific examples of how you've successfully retained clients or upsold services in previous roles. This will show that you understand the commercial mindset they’re looking for.
✨Master the Tech Talk
Since this role involves discussing software licensing and product functionality, make sure you’re comfortable with the technical aspects of the products you’ll be dealing with. Familiarise yourself with common terms and concepts in cybersecurity and SaaS to demonstrate your confidence during the interview.
✨Showcase Your Relationship Skills
Prepare to share stories that highlight your relationship management skills. Think about times when you’ve turned a challenging client situation into a success. This will illustrate your ability to act as a customer advocate and ensure long-term satisfaction.
✨Collaborate and Communicate
Since the role requires working closely with sales and customer success teams, be ready to discuss how you’ve collaborated with other departments in the past. Highlight your communication style and how it has contributed to enhancing client experiences throughout the lifecycle.
