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For Companies At a Glance
- Tasks: Manage customer renewals and develop strategies to retain and grow client accounts.
- Company: Join a leading Cybersecurity platform with a focus on innovation.
- Benefits: Competitive salary of £60,000 plus bonus, hybrid working, and career growth.
- Why this job: Make a real impact by enhancing client satisfaction and driving business success.
- Qualifications: Experience in software renewals or account management within tech or SaaS.
- Other info: Dynamic team environment with a focus on continuous improvement.
The predicted salary is between 48000 - 72000 £ per year.
Magnus & Wolf are delighted to be partnering with a leading Cybersecurity platform, who are seeking an experienced professional to join their expanding team as a Renewals Account Manager.
The Role
- Take ownership of customer renewals, developing smart, value-led strategies to retain and grow existing client accounts.
- Work across internal teams to ensure seamless contract management and proactive client engagement ahead of renewal milestones.
- Use data insights and strong relationship management to identify upsell opportunities and minimise churn.
- Act as a customer advocate, ensuring long-term satisfaction and alignment between solution delivery and business goals.
- Collaborate closely with sales and customer success to enhance client experience throughout the lifecycle.
The Person
- Proven experience in software renewals, account management, or customer success within a tech, SaaS, or IT services organisation.
- A commercial mindset — you thrive on hitting targets, protecting revenue, and delivering exceptional customer outcomes.
- Excellent communicator with the ability to navigate complex contracts and negotiate win-win solutions.
- Technically confident and comfortable discussing software licensing, product functionality, and value propositions.
- Motivated, structured, and team-oriented, with the drive to contribute to a culture of continuous improvement.
Renewals Account Manager in London employer: Magnus & Wolf
Contact Detail:
Magnus & Wolf Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Renewals Account Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the cybersecurity and tech space. Attend industry events or webinars, and don’t be shy about introducing yourself. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews by researching the company and its products. Understand their value propositions and how they align with customer needs. This will help you showcase your knowledge and passion for the role of Renewals Account Manager.
✨Tip Number 3
Practice your negotiation skills! As a Renewals Account Manager, you'll need to navigate complex contracts. Role-play with a friend or use online resources to sharpen your ability to create win-win solutions.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you stand out. Plus, applying directly can sometimes give you an edge over other candidates. Let’s get you that job!
We think you need these skills to ace Renewals Account Manager in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Renewals Account Manager role. Highlight your experience in software renewals and account management, and don’t forget to showcase your commercial mindset!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re the perfect fit for the role. Mention specific examples of how you've successfully managed client relationships and driven renewals in the past.
Showcase Your Communication Skills: As a Renewals Account Manager, excellent communication is key. In your application, demonstrate your ability to navigate complex contracts and negotiate effectively. We want to see how you can advocate for our customers!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Magnus & Wolf
✨Know Your Numbers
Before the interview, brush up on your metrics related to renewals and account management. Be ready to discuss specific examples of how you've successfully retained clients or upsold services in previous roles. This will show that you understand the commercial mindset required for the position.
✨Master the Tech Talk
Since this role involves discussing software licensing and product functionality, make sure you're comfortable with the technical aspects of the cybersecurity platform. Familiarise yourself with common industry terms and be prepared to explain how you've navigated complex contracts in the past.
✨Showcase Your Relationship Skills
Prepare to share stories that highlight your relationship management skills. Think about times when you've turned a challenging client situation into a success story. This will demonstrate your ability to act as a customer advocate and ensure long-term satisfaction.
✨Collaborate and Conquer
Since the role requires working closely with sales and customer success teams, think of examples where you've collaborated effectively with other departments. Highlight how this teamwork has enhanced client experiences and contributed to achieving targets, showcasing your team-oriented mindset.
