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For Companies At a Glance
- Tasks: Manage customer renewals and develop strategies to retain and grow client accounts.
- Company: Join a leading Cybersecurity platform with a focus on innovation.
- Benefits: Competitive salary of £60,000 plus bonus, hybrid working, and career growth.
- Why this job: Make a real impact by enhancing client satisfaction and driving business success.
- Qualifications: Experience in software renewals or account management within tech or SaaS.
- Other info: Dynamic team environment with a focus on continuous improvement.
The predicted salary is between 43200 - 72000 £ per year.
Magnus & Wolf are delighted to be partnering with a leading Cybersecurity platform, who're seeking an experienced professional to join their expanding team as a Renewals Account Manager.
The Role
- Take ownership of customer renewals, developing smart, value-led strategies to retain and grow existing client accounts.
- Work across internal teams to ensure seamless contract management and proactive client engagement ahead of renewal milestones.
- Use data insights and strong relationship management to identify upsell opportunities and minimise churn.
- Act as a customer advocate, ensuring long-term satisfaction and alignment between solution delivery and business goals.
- Collaborate closely with sales and customer success to enhance client experience throughout the lifecycle.
The Person
- Proven experience in software renewals, account management, or customer success within a tech, SaaS, or IT services organisation.
- A commercial mindset — you thrive on hitting targets, protecting revenue, and delivering exceptional customer outcomes.
- Excellent communicator with the ability to navigate complex contracts and negotiate win-win solutions.
- Technically confident and comfortable discussing software licensing, product functionality, and value propositions.
- Motivated, structured, and team-oriented, with the drive to contribute to a culture of continuous improvement.
Renewals Account Manager in City of London employer: Magnus & Wolf
Contact Detail:
Magnus & Wolf Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Renewals Account Manager in City of London
✨Tip Number 1
Network like a pro! Reach out to your connections in the cybersecurity and tech space. Attend industry events or webinars, and don’t be shy about introducing yourself. You never know who might have a lead on that perfect Renewals Account Manager role!
✨Tip Number 2
Show off your skills! Prepare a portfolio or case studies that highlight your success in account management and renewals. Use data insights to demonstrate how you’ve minimised churn and maximised upsell opportunities in previous roles.
✨Tip Number 3
Practice makes perfect! Get comfortable discussing software licensing and product functionality. Role-play common interview scenarios with a friend or mentor to boost your confidence and refine your communication skills.
✨Tip Number 4
Apply through our website! We’re always on the lookout for talented individuals like you. Make sure to tailor your application to showcase your commercial mindset and customer advocacy skills, so we can see how you’d fit into our team.
We think you need these skills to ace Renewals Account Manager in City of London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Renewals Account Manager role. Highlight your experience in software renewals and account management, and don’t forget to showcase your commercial mindset!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re the perfect fit for the role. Share specific examples of how you've successfully managed client accounts and driven customer satisfaction.
Showcase Your Communication Skills: As a Renewals Account Manager, communication is key. In your application, demonstrate your ability to navigate complex contracts and negotiate effectively. We want to see how you can advocate for customers while achieving business goals.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the process!
How to prepare for a job interview at Magnus & Wolf
✨Know Your Stuff
Make sure you brush up on the company's products and services, especially their cybersecurity solutions. Understand how they work and be ready to discuss how you can leverage them to enhance customer satisfaction and retention.
✨Showcase Your Experience
Prepare specific examples from your past roles that highlight your success in renewals and account management. Use metrics to demonstrate how you've minimised churn or increased upsell opportunities—numbers speak volumes!
✨Communicate Clearly
As an excellent communicator, practice articulating complex ideas simply. Be ready to discuss how you would navigate contract negotiations and ensure win-win outcomes for both the company and clients.
✨Emphasise Team Collaboration
Highlight your experience working with cross-functional teams. Discuss how you’ve collaborated with sales and customer success to improve client experiences and drive results, showing that you're a team player who values collective success.
