At a Glance
- Tasks: Manage client relationships, onboard candidates, and ensure smooth operational delivery.
- Company: Join Magnus Search, a trusted talent partner in the North East.
- Benefits: Attractive salary, uncapped bonuses, ongoing training, and career development.
- Other info: Collaborative environment valuing integrity and long-term relationships.
- Why this job: Make a real impact by connecting talented people with leading employers.
- Qualifications: Experience in recruitment or customer service, strong communication skills, and a passion for people.
The predicted salary is between 30000 - 40000 £ per year.
Job Title: Recruitment Client Account Manager
Location: Darlington (Office Based with Client Visits)
Reports to: Operations Manager / Leadership Team
https://www.magnussearch.com/
Who we are
At Magnus Search, we serve as a trusted specialised talent partner in connecting talented people with leading employers across Tees Valley and the wider North East for more than a decade, building long-standing relationships with many of the region’s best-known employers. We combined the agility and culture of a local independent business with the opportunities and resources of a national organisation.
The Opportunity
This is a relationship-focused role where you will work closely with established clients, visiting sites regularly, inducting new starters, supporting temporary workers and ensuring every placement is successful.
You will play a key role in strengthening client partnerships through exceptional communication, responsiveness and attention to detail.
Key Responsibilities
Client Relationship Management
- Act as the primary day-to-day contact for allocated client accounts.
- Conduct regular site visits to review workforce performance and client satisfaction.
- Build trusted relationships with hiring managers and operational teams.
- Hold service review meetings and identify opportunities to enhance delivery.
Candidate Onboarding & Inductions
- Welcome new starters and deliver engaging site inductions.
- Ensure candidates understand client expectations, health and safety requirements and assignment details.
- Conduct first-day and ongoing welfare checks.
- Support candidates throughout their assignments to maximise retention and engagement.
Operational Delivery
- Coordinate with recruiters to ensure smooth mobilisation of workers.
- Monitor attendance, timekeeping and assignment performance.
- Resolve issues quickly and professionally, escalating where appropriate.
- Support redeployment planning and workforce continuity.
Compliance & Administration
- Ensure all recruitment documentation and compliance checks are completed accurately.
- Maintain accurate records within internal systems.
- Support payroll queries, holiday requests and assignment changes.
- Ensure client-specific procedures and standards are consistently followed.
- Champion a people-first approach that balances outstanding customer service with commercial awareness.
- Gather feedback from clients and workers to support continuous improvement.
- Work collaboratively with recruitment consultants, resources and management to deliver exceptional outcomes.
What We're Looking For
- Experience in recruitment, account management, customer service or operational client support.
- Strong interpersonal and communication skills with the confidence to engage at all levels.
- Highly organised with excellent attention to detail.
- Calm under pressure and able to solve problems proactively.
- Full UK driving licence and willingness to travel to client sites.
- Passion for creating positive experiences for both clients and candidates.
What We Offer
- Attractive salary and uncapped bonus potential.
- Established client relationships providing an excellent platform for success.
- Opportunity to grow your own desk while benefiting from an existing reputation.
- Supportive and experienced leadership team.
- Ongoing training and career development.
- Modern recruitment technology and marketing support.
- A genuinely collaborative environment where integrity, kindness and long-term relationships are valued as highly as commercial success.
For more information, please email Nick Luiz; Global TA – n.luiz@hwthree.com
Recruitment Account Manager employer: Magnus Search
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StudySmarter Expert Advice🤫
We think this is how you could land Recruitment Account Manager
✨Dive into the Talent Acquisition Community
Get involved with communities specifically aimed at talent acquisition and recruitment. Follow popular forums, like the HR and recruitment threads on LinkedIn Groups or join Talent Acquisition Meetups in your area. Networking with fellow recruiters and industry experts can lead to hidden job opportunities and insider tips!
✨Show Off Your Expertise at Recruitment Events
Attend recruitment fairs and industry conferences where companies, including Magnus Search, often showcase their hiring needs. Not only can you meet potential employers face-to-face, but you can also demonstrate your passion and knowledge about the field. Make sure you've got some thoughtful questions ready to impress!
✨Leverage Your University Connections
If you’re a recent grad or still connected to your university, tap into their career services. Many universities have exclusive job boards and connections with companies eager to hire fresh talent in recruitment roles. Plus, you never know who might be able to put in a good word for you at places like Magnus Search!
✨Tailor Your Digital Footprint
Make sure your online presence reflects your passion for talent acquisition. Share articles, join discussions, and post about trends in recruiting to establish yourself as a knowledgeable candidate. Recruiters often check candidates out online, so use platforms like LinkedIn to showcase your insights and enthusiasm for discovering the right talent!
We think you need these skills to ace Recruitment Account Manager
Some tips for your application 🫡
Showcase Your Passion for Talent Acquisition:In your cover letter, let your passion for recruiting shine through! Talk about what drew you to talent acquisition. Share experiences where you helped others find their dream jobs or any times you've been involved in hiring processes – it’ll show us at Magnus Search that you're genuinely invested in the field.
Highlight Relevant Skills and Certifications:Make sure your CV includes any relevant skills or certifications related to recruiting. Mentioning your knowledge of applicant tracking systems, personality assessments, or even any HR-related qualifications can set you apart. This way, we can see straight away that you're not just any candidate but one with the necessary tools for talent acquisition.
Tailor Your CV for the Job:When applying for Recruitment Account Manager at Magnus Search, tailor your CV to reflect the job description. Highlight previous experiences in recruitment, candidate sourcing, or employee engagement that align with what we’re after. Personalisation shows we’re not just another checkbox on your job applications!
Bring Your Unique Perspective:In your cover letter, don't hesitate to share your unique perspective on what makes a good recruiter. Whether it's building strong candidate relationships or your approach to diversity in hiring, your insights can resonate well with our team. We love a fresh take, so let it shine!
How to prepare for a job interview at Magnus Search
✨Know Your Sourcing Strategies
In the talent acquisition world, it’s all about knowing the best sourcing strategies. Be prepared to discuss specific techniques you’ve used to find and attract top talent, whether that’s through social media, networking events, or innovative outreach methods. Bring examples that showcase your capability!
✨Value of Employer Branding
Employer branding is a huge part of recruitment, so be ready to chat about how you’ve contributed to building an attractive company image. Think about how you’d pitch Magnus Search to potential candidates and maintain a consistent brand image across platforms.
✨Demonstrate Your Interviewing Skills
Since this is a full-time gig, hiring managers will want to see your interviewing prowess. Prepare for mock interview scenarios where you might need to assess candidates' cultural fit and skill set. Practise asking competency-based questions to demonstrate your systematic approach.
✨Engage with Data and Metrics
Being data-driven is key in talent acquisition! Expect to discuss how you’ve used recruiting metrics to refine your strategies. Familiarise yourself with common KPIs, like time-to-fill and candidate satisfaction scores, and be ready to back up your insights with data!
