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- Tasks: Support clients with technical issues and onboarding on our ad tech platform.
- Company: Join Magnite, the world's largest independent sell-side advertising platform.
- Benefits: Enjoy hybrid work, wellness days, equity plans, and comprehensive health benefits.
- Why this job: Be part of a collaborative culture that values growth and innovation in the AdTech space.
- Qualifications: Bachelor’s degree or equivalent experience; strong communication and analytical skills required.
- Other info: Opportunity to work with premium clients and drive impactful solutions in a fast-paced environment.
The predicted salary is between 28800 - 48000 £ per year.
At Magnite, we cultivate an environment of continuous growth and collaboration. Our work impacts what millions of people read, watch, and buy, and we’re looking for people to help us tackle that responsibility with creativity and focus. Magnite (NASDAQ: MGNI) is the world’s largest independent sell-side advertising platform. Publishers use our technology to monetize their content across all screens and formats, including CTV / streaming, online video, display, and audio. Our tech fuels billions of transactions per day!
As a Technical Operations Account Executive, you will play an important role in ensuring client success on our platform every day. You will work closely with premium clients in the EMEA region. Your responsibilities will include:
- Onboarding and integrating new clients
- Resolving technical issues for DSPs, publishers, curators and our own wrapper solution
- Developing a deep understanding of each client's business to deliver tailored solutions
- Working cross-functionally with internal stakeholders to improve our platforms, streamline processes, and drive continuous improvement
In this role you will:
- Provide technical support for clients using Magnite’s DV+/Demand Manager platforms
- Support integrations for publishers, DSPs, and curators
- Troubleshoot complex technical issues in clients’ implementations
- Collaborate with Product Management by partnering on feedback, testing etc.
- Build relationships with technical and business contacts by providing guidance and establishing yourself as a trusted advisor on all aspects of the ad tech ecosystem
- Proactively implement operational processes and/or reporting that simplify, standardize, and enable operational excellence
- Proactively work on revenue generating projects—with the goal of growing DV+’s market share
We’re looking for someone with:
- Bachelor’s degree or equivalent professional experience
- Good understanding of Excel
- Strong communication skills to discover clients’ root issues and navigate solutions with them
- Ability to think strategically and work independently in a fast-paced environment
- Ability to approach challenges creatively and deliver scalable, practical solutions under tight deadlines
Additional qualifications preferred for the role:
- 1+ yrs experience in a technical role
- Experience in the AdTech industry
- Basic Knowledge of SQL, Python, Javascript
- Basic understanding of the Ad Tech ecosystem (GAM, Prebid, OpenRTB, SSPs, DSPs etc)
Comprehensive Perks and Benefits:
- Holiday Breaks and Quarterly Wellness Days
- Equity and Employee Stock Purchase Plan
- Family-Focused Benefits and Parental Leave
- Private Medical Insurance
- Competitive Pension Plan
- Disability and Life Insurance
- Mobile Phone Subsidy
- Fitness and Wellness Reimbursement
Company Culture: We believe collaboration is essential to success. Magnite’s hybrid schedule includes two days worked remotely (Monday and Friday) and three days on-site (Tuesday, Wednesday, and Thursday). Our offices provide lunches, beverages, snacks, training and development, and office events to support your work week. We also understand you have appointments, families, hobbies, and other commitments. Magnite strives to maintain a healthy work/life integration for all employees so you can bring your best every day, both at work and at home.
Magnite Invests in You: Career Development Initiatives and a Career Growth Framework, Culture and Inclusion Programs, Bonusly Peer-to-Peer Recognition Program, Community Service and Volunteer Events, Company-Matched Charitable Contributions, Mental Health Support.
Our Commitment: We aim to incorporate a wide range of voices into our Magnite culture, cultivating an environment where employees feel welcomed, cared for, and encouraged to freely share ideas. We are committed to employee growth, collaboration, inclusion, and innovation. We invest in Magnite’s local communities. We seek talent from all backgrounds to champion corporate values of seeing the big picture and being catalysts of change.
Application Support Engineer (Entry Level) employer: Magnite
Contact Detail:
Magnite Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Application Support Engineer (Entry Level)
✨Tip Number 1
Familiarise yourself with the AdTech ecosystem, including terms like DSPs, SSPs, and OpenRTB. This knowledge will help you speak confidently about the industry during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Brush up on your technical skills, especially in SQL, Python, and JavaScript. Even if you're at an entry-level position, having a basic understanding of these languages can set you apart from other candidates.
✨Tip Number 3
Practice your problem-solving skills by working through common technical issues that clients might face. Being able to articulate how you would approach troubleshooting can impress interviewers and show your readiness for the role.
✨Tip Number 4
Network with professionals in the AdTech industry through platforms like LinkedIn. Engaging with others in the field can provide insights into the company culture at Magnite and may even lead to referrals.
We think you need these skills to ace Application Support Engineer (Entry Level)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant skills and experiences that align with the responsibilities of a Technical Operations Account Executive. Emphasise any technical support roles, project management experience, and your understanding of the AdTech ecosystem.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention specific projects or experiences that demonstrate your analytical and troubleshooting skills, as well as your ability to work independently in a fast-paced environment.
Highlight Technical Skills: In your application, clearly outline your technical skills, especially any experience with SQL, Python, or JavaScript. If you have worked with advertising technologies or platforms, make sure to mention this to show your familiarity with the industry.
Showcase Communication Abilities: Since strong communication skills are essential for this role, provide examples in your application of how you've successfully navigated client issues or collaborated with teams. This will help demonstrate your interpersonal abilities and your potential as a trusted advisor.
How to prepare for a job interview at Magnite
✨Understand the Ad Tech Ecosystem
Familiarise yourself with key concepts in the Ad Tech industry, such as DSPs, SSPs, and OpenRTB. This knowledge will help you demonstrate your understanding of the role and how it fits into the larger picture during the interview.
✨Showcase Your Problem-Solving Skills
Prepare to discuss specific examples where you've successfully resolved technical issues or improved processes. Highlight your analytical skills and ability to think creatively under pressure, as these are crucial for the role.
✨Communicate Effectively
Practice articulating complex technical concepts in simple terms. Strong communication skills are essential for this position, so be ready to demonstrate how you can build relationships and guide clients through technical challenges.
✨Be Ready for Technical Questions
Brush up on your knowledge of SQL, Python, and JavaScript, as well as Excel. Expect questions that assess your technical abilities and problem-solving approach, so be prepared to showcase your skills confidently.
