At a Glance
- Tasks: Support clients in maximising their success on our innovative ad tech platform.
- Company: Join Magnite, the world's largest independent sell-side advertising platform.
- Benefits: Enjoy competitive perks, including wellness days, equity options, and private medical insurance.
- Other info: Flexible hybrid work schedule and a culture that values collaboration and growth.
- Why this job: Be part of a dynamic team making a real impact in the advertising industry.
- Qualifications: 1-2 years in Ad Tech with strong analytical and communication skills.
The predicted salary is between 40000 - 50000 £ per year.
At Magnite, we cultivate an environment of continuous growth and collaboration. Our work impacts what millions of people read, watch, and buy, and we’re looking for people to help us tackle that responsibility with creativity and focus. Magnite (NASDAQ: MGNI) is the world’s largest independent sell-side advertising platform. Publishers use our technology to monetize their content across all screens and formats including CTV / streaming, online video, display, and audio. Our tech fuels billions of transactions per day!
As Account Manager, Client Success, you will be working on SpringServe, our premium CTV adserver and programmatic platforms. The largest CTV publishers and TV manufacturers in the world use SpringServe to power and manage the monetisation of their CTV apps. If you enjoy finding the root cause of an issue, are motivated to make clients successful, and thrive in a team environment, we have the role for you.
In this role you will:
- Serve as the primary technical lead on EMEA publisher accounts for our SpringServe ad server and programmatic platforms
- Provide best-in-class technical support and deep-dive troubleshooting for complex issues
- Onboard new clients onto our technology ecosystem, collaborating with clients to find their optimal setup on SpringServe
- Own the day-to-day technical relationship, satisfaction, and long-term success of major CTV clients on our platforms
- Collaborate with local revenue teams to ensure clients are successful on the platform
- Work closely with local sales teams on strategic pitches, live demos, and technical deep-dives to win new regional business
- Educate and train clients on platform functionality
- Develop a strong understanding of each client’s business to help clients realise the full potential of our platform
- Become an expert in video ad serving and programmatic operations, including current CTV, OTT, and premium video workflows
We’re looking for someone with:
- 1-2 years Ad Tech Expertise
- A strong understanding of the programmatic advertising ecosystem, including CTV/Streaming, SSPs, DSPs, Ad Servers
- Sharp analytical and troubleshooting skills to solve difficult technical problems
- Exceptional written, verbal, and interpersonal communication skills
- A self-motivated, autonomous individual with a strong sense of accountability, ownership, and eagerness to help
- The ability to be a team player who has a track record of cross-team collaboration
Not required but nice to have:
- Professional proficiency in German
- Familiarity with data querying and scripting languages (such as SQL, Python, and Pandas) and utilizing AI productivity tools (e.g., Claude Code)
Comprehensive Perks and Benefits:
- Holiday Breaks and Quarterly Wellness Days
- Equity and Employee Stock Purchase Plan
- Family-Focused Benefits and Parental Leave
- Private Medical Insurance
- Competitive Pension Plan
- Disability and Life Insurance
- Mobile Phone Subsidy
- Fitness and Wellness Reimbursement
Company Culture:
We believe collaboration is essential to success. Magnite’s hybrid schedule includes two days worked remotely (Monday and Friday) and three days on-site (Tuesday, Wednesday and Thursday). Our offices provide lunches, beverages, snacks, training and development, and office events to support your work week. We also understand you have appointments, families, hobbies, and other commitments. Magnite strives to maintain a healthy work/life integration for all employees so you can bring your best every day - both at work and at home.
Magnite Invests in You:
- Career Development Initiatives and a Career Growth Framework
- Culture and Inclusion Programs
- Bonusly Peer-to-Peer Recognition Program
- Community Service and Volunteer Events
- Company-Matched Charitable Contributions
- Mental Health Support
About Us:
The world's leading agencies and brands trust our platform to access brand-safe, high-quality ad inventory and execute billions of advertising transactions each month. Anchored in bustling New York City, sunny Los Angeles, mile high Denver, historic London, and down under in Sydney, Magnite has offices across North America, EMEA, LATAM, and APAC.
Our Commitment: We aim to incorporate a wide range of voices into our Magnite culture, cultivating an environment where employees feel welcomed, cared for, and encouraged to freely share ideas. We are committed to employee growth, collaboration, inclusion, and innovation. We invest in Magnite’s local communities. We seek talent from all backgrounds to champion corporate values of seeing the big picture and being catalysts of change.
Technical Account Manager, Client Success - Magnite (SpringServe) in London employer: Magnite, Inc.
At Magnite, we pride ourselves on fostering a collaborative and dynamic work environment that prioritises employee growth and well-being. With a hybrid work model, comprehensive benefits including equity options, and a strong commitment to work/life integration, our London office is an excellent place for a Technical Account Manager to thrive while making a significant impact in the ad tech industry. Join us to be part of a culture that values innovation, inclusion, and community engagement.
