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For Companies At a Glance
- Tasks: Deliver top-notch client services and manage staffing operations daily.
- Company: Join Magnit, a leader in workforce management with over 30 years of experience.
- Benefits: Enjoy competitive pay, growth opportunities, and community volunteering support.
- Why this job: Make a real impact while collaborating with passionate colleagues in a dynamic environment.
- Qualifications: Ideal candidates are customer-focused, critical thinkers with relevant experience and strong communication skills.
- Other info: This is a full-time position based in the UK only.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Who We Are
Magnit is the evolution of work. Serving hundreds of the world’s most recognizable brands for the past 30+ years, Magnit offers the industry’s first holistic platform for the modern workforce. Magnit’s integrated workforce management (IWM) platform supported by data, software, intelligence, and best-in-class services team is key to our clients’ success. It can adapt quickly to regional or industry economic shifts, and provides the speed, scale, flexibility, transparency, and expertise required to meet an organization’s contingent workforce management, talent strategy and broader organization goals. At Magnit, you’ll work with passionate colleagues who collaborate and deliver meaningful results that positively transform the largest companies around the globe.
About the Role
THIS IS A FULL TIME POSITION BASED IN THE U.K ONLY
The Client Services Consultant (CSC) is responsible for the efficient delivery of Magnit’s MSP services to our clients. Located in the UK this position will work closely with vendors, client hiring managers, and Magnit’s cross-functional teams, utilizing our award-winning software, e-tips to ensure smooth service delivery.
What You Will Do
- CSC is responsible for the day-to-day delivery of Magnit’s services
- Facilitate the fulfillment of temporary requisitions through Magnit’s systems and efficiently manage the relationship/interaction of staffing desk suppliers and managers
- Proactively meet with hiring managers to qualify requisitions and convey relevant information to approved suppliers to empower them for success
- Resolve and follow-through, in a timely manner, all issues related to the worker, manager and staffing agency
- The CSC must maintain quality client service and day to day operations, with a primary focus on meeting contractual deliverables as outlined in the Scope of Work
- Maintain an updated SOP “Standard Operating Procedures” for day-to-day procedures so that operations functions efficiently
- Implement new processes or enhance current processes to strengthen efficiencies
What You Will Need
- A customer-oriented, self-motivated critical thinker with a “Can-Do” attitude!
- Bachelor’s degree is preferable
- 3+ years of experience working in a relevant area such as staffing industry operations, HR/recruiting, MSP or customer service is preferred
- Strong communication skills with the ability to connect effectively across all layers of the organization
What Magnit will Offer You
At Magnit, you’ll be joining an innovative, high-growth environment and can quickly make an impact to help transform the largest companies in the world. You’ll work with passionate colleagues who collaborate and deliver. Magnit offers all employees the opportunity for growth and development, and we want individuals to fulfill their potential and blaze their own trails! Magnit will offer you a competitive benefits package. Magnit encourages employees to participate in giving back, and we will match employee contributions to favourite charities and support corporate volunteering hours to make a difference in your community!
If this role isn’t for you, stay in touch, we will let you know when we have new positions on the team. To see a complete list of our open career opportunities please visit our careers page.
To do our best work we need different viewpoints. Therefore, we celebrate diversity and embrace inclusion. As an equal opportunity employer, we are dedicated to building a team that represents a variety of backgrounds, perspectives, and skills. We strive to ensure that we maintain a positive and enriching work environment for all.
Client Services Consultant employer: Magnit
Contact Detail:
Magnit Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Services Consultant
✨Tip Number 1
Familiarise yourself with Magnit's integrated workforce management platform. Understanding how their systems work will not only help you in interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with current or former employees of Magnit on platforms like LinkedIn. They can provide insights into the company culture and expectations, which can be invaluable during your application process.
✨Tip Number 3
Prepare to discuss specific examples from your past experience that showcase your customer service skills and ability to manage relationships effectively. This is crucial for a Client Services Consultant role.
✨Tip Number 4
Stay updated on industry trends related to staffing and workforce management. Being knowledgeable about current challenges and innovations will set you apart as a candidate who is proactive and informed.
We think you need these skills to ace Client Services Consultant
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Client Services Consultant position. Tailor your application to highlight relevant experiences that align with these expectations.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your experience in customer service, staffing operations, or HR. Use bullet points to make it easy to read and focus on achievements that demonstrate your ability to deliver quality client service.
Write a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Highlight your critical thinking skills and 'Can-Do' attitude, providing specific examples of how you've successfully managed client relationships or resolved issues in previous roles.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for the Client Services Consultant role.
How to prepare for a job interview at Magnit
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Client Services Consultant at Magnit. Familiarise yourself with their MSP services and how they interact with clients and suppliers. This will help you demonstrate your knowledge and enthusiasm during the interview.
✨Showcase Your Communication Skills
As this role requires strong communication skills, be prepared to discuss examples from your past experiences where you effectively communicated with various stakeholders. Highlight your ability to connect with hiring managers and staffing agencies.
✨Demonstrate Problem-Solving Abilities
Prepare to discuss situations where you've successfully resolved issues in a timely manner. The interviewers will be looking for your critical thinking skills and your 'Can-Do' attitude, so share specific examples that showcase these traits.
✨Ask Insightful Questions
At the end of the interview, don't forget to ask questions that show your interest in the company and the role. Inquire about their current challenges in client services or how they measure success in this position. This will demonstrate your proactive approach and genuine interest in contributing to Magnit's success.
