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- Tasks: Manage client relationships and deliver exceptional service throughout campaign lifecycles.
- Company: Join Magnificent Revolution, a leader in client services with a vibrant team culture.
- Benefits: Enjoy enhanced annual leave, a pension scheme, and career development opportunities.
- Why this job: Be the go-to person for clients and make a real impact in a fast-paced environment.
- Qualifications: Confident communicator with customer service experience and strong organisational skills.
- Other info: Hybrid working available after probation; occasional travel may be required.
The predicted salary is between 28800 - 43200 ÂŁ per year.
As a Client Services Account Executive at Whistl, you’ll be the main point of contact for a portfolio of clients, managing campaigns from onboarding through to delivery and reporting. You’ll handle a busy email inbox and phone queries, coordinate internally to ensure smooth execution, and use Excel-based data to support commercial decisions. This is a varied role for a confident and proactive people person who enjoys building relationships, managing multiple priorities, and delivering excellent service. It will suit someone who is organised, detail-focused, confident on the phone, and thrives in a fast‑paced team environment where no two days are the same.
Key Responsibilities
- Manage day‑to‑day client relationships, acting as the primary contact via email and phone.
- Deliver a high standard of customer service across the full campaign lifecycle.
- Handle a high‑volume email inbox, responding accurately and professionally.
- Support quoting, rate management, invoicing, and basic commercial decision‑making.
- Prepare proposals, welcome packs, and post‑campaign reports.
- Use Excel to track bookings, analyse performance, and maintain accurate records.
- Coordinate with internal teams and external partners to ensure smooth delivery.
- Proactively identify issues, resolve queries, and support client retention.
Additional information
Based in Marlow. Occasional travel and flexibility with hours may be required. Full UK driving licence preferred. Hybrid working is available after a successful probationary period.
Benefits
- Annual leave enhanced with long service.
- Company Pension.
- Long service rewards: both financial and leave‑based.
- Health cash plan.
- Life assurance scheme.
- Critical Illness cover.
- Access to our prestige benefits and rewards portal.
- Career development opportunities.
- Access to a well‑established Employee Assistance Programme provider.
- And other excellent benefits you'd expect from a market leader.
Requirements
Essential
- Confident and professional communicator, particularly on the phone.
- Strong ability to manage multiple tasks and deadlines in a busy environment.
- Excellent attention to detail, especially with data, emails, and documentation.
- Proactive, organised, and comfortable taking ownership of tasks.
- A genuine team player with a positive, collaborative attitude.
- At least 1 year of customer service or client‑facing experience.
- Comfortable using Microsoft Office, especially Excel.
- GCSEs (46 including English and Maths) and A‑level/BTEC or equivalent.
Desirable
- Stronger Excel capability (e.g. pivot tables, lookups).
- Experience in media, logistics, postal, or campaign‑based environments.
- Previous experience supporting accounts, campaigns, or client services teams.
Bring your experience to an industry leader and play a key role in our success; apply for this Client Services Account Executive role today.
Account Executive in Marlow employer: Magnificent Revolution
Contact Detail:
Magnificent Revolution Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Executive in Marlow
✨Tip Number 1
Get to know the company inside out! Research Magnificent Revolution and Whistl, understand their values, and be ready to chat about how you can contribute. This shows you're genuinely interested and not just another applicant.
✨Tip Number 2
Practice your phone skills! Since you'll be handling a busy inbox and phone queries, get comfortable with common client scenarios. Role-play with a friend or family member to boost your confidence and communication style.
✨Tip Number 3
Show off your Excel skills! Brush up on those pivot tables and lookups, as they’ll come in handy for tracking bookings and analysing performance. Maybe even prepare a mini project to demonstrate your abilities during the interview.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email to express your appreciation for the opportunity. It’s a great way to reinforce your interest and keep you top of mind for the hiring team.
We think you need these skills to ace Account Executive in Marlow
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Account Executive role. Highlight your experience in client services and any relevant skills, like managing multiple tasks or using Excel, to show us you’re the perfect fit!
Show Off Your Communication Skills: Since this role involves a lot of client interaction, let your communication skills shine through in your application. Use clear, professional language and don’t forget to mention any experience you have with phone and email correspondence.
Be Detail-Oriented: Attention to detail is key for this position. Make sure your application is free from typos and errors, and consider including examples of how you've successfully managed data or documentation in previous roles.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re proactive and keen to join our team!
How to prepare for a job interview at Magnificent Revolution
✨Know Your Clients
Before the interview, research Magnificent Revolution and their client base. Understand their services and how they manage client relationships. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Excel Skills on Display
Since the role requires strong Excel skills, be prepared to discuss your experience with it. Bring examples of how you've used Excel in previous roles, especially for tracking data or managing campaigns. If possible, practice some basic functions beforehand to feel confident.
✨Showcase Your Communication Skills
As a Client Services Account Executive, communication is key. Prepare to share examples of how you've effectively managed client relationships, handled queries, or resolved issues. Practise articulating your thoughts clearly and confidently, especially over the phone.
✨Demonstrate Your Organisational Skills
The job involves juggling multiple tasks, so be ready to discuss how you prioritise and manage your workload. Share specific strategies or tools you use to stay organised, and consider giving an example of a time when you successfully managed competing deadlines.
